Originally posted by IngridN
Originally posted by Mon3yMaChin3
25 is only for Mid stake? I play in micro's its and for micro's i think!Hi Mon3yMaChin3,
This version is usable at only the smallest games. Limits covered: up to .25/.$50 No Limit, .50/$1 Limit and up to $22 buy-in tournaments.
Is this good for you?
Ingrid
I play in Party poker NL5-NL10 work for me?
Originally posted by Mon3yMaChin3
Originally posted by IngridN
Originally posted by Mon3yMaChin3
25 is only for Mid stake? I play in micro's its and for micro's i think!Hi Mon3yMaChin3,
This version is usable at only the smallest games. Limits covered: up to .25/.$50 No Limit, .50/$1 Limit and up to $22 buy-in tournaments.
Is this good for you?
Ingrid
I play in Party poker NL5-NL10 work for me?
Yes, it will. 
Anybody else, get a message when purchasing about a "potentially suspicious" transaction? It looks like my transaction went through, I received 3 e-mails from them (account registration, purchase confirmation, and channel notification), but no link to download software or license to activate...
I've sent them an e-mail... just thought I'd ask here while I wait for a reply...
Originally posted by Ramble
Anybody else, get a message when purchasing about a "potentially suspicious" transaction? It looks like my transaction went through, I received 3 e-mails from them (account registration, purchase confirmation, and channel notification), but no link to download software or license to activate...I've sent them an e-mail... just thought I'd ask here while I wait for a reply...
I am in the exact same situation , I haven't sent them an e-mail , gonna do it soon though
Originally posted by corshi
Originally posted by Ramble
Anybody else, get a message when purchasing about a "potentially suspicious" transaction? It looks like my transaction went through, I received 3 e-mails from them (account registration, purchase confirmation, and channel notification), but no link to download software or license to activate...I've sent them an e-mail... just thought I'd ask here while I wait for a reply...
I am in the exact same situation , I haven't sent them an e-mail , gonna do it soon though
Got an e-mail back from them with the license.
I wanted to be sure I got the PokerStrategy customized version referred to on this site (i.e. hand re-player), and the response I got was: "There is no special customized version for PokerStrategy. HM2 can be downloaded from Support > Downloads in the site menu."
Originally posted by corshi
Originally posted by Ramble
Anybody else, get a message when purchasing about a "potentially suspicious" transaction? It looks like my transaction went through, I received 3 e-mails from them (account registration, purchase confirmation, and channel notification), but no link to download software or license to activate...I've sent them an e-mail... just thought I'd ask here while I wait for a reply...
I am in the exact same situation , I haven't sent them an e-mail , gonna do it soon though
Hey corshi,
Did you manage to resolve this?
Originally posted by Ramble
Originally posted by corshi
Originally posted by Ramble
Anybody else, get a message when purchasing about a "potentially suspicious" transaction? It looks like my transaction went through, I received 3 e-mails from them (account registration, purchase confirmation, and channel notification), but no link to download software or license to activate...I've sent them an e-mail... just thought I'd ask here while I wait for a reply...
I am in the exact same situation , I haven't sent them an e-mail , gonna do it soon though
Got an e-mail back from them with the license.
I wanted to be sure I got the PokerStrategy customized version referred to on this site (i.e. hand re-player), and the response I got was: "There is no special customized version for PokerStrategy. HM2 can be downloaded from Support > Downloads in the site menu."
Hi Ramble,
Pleased to hear that you have sorted your licence
To get our branded version, you need to uninstall the current version of HM2 on your computer and install it again using this link:
http://www.holdemmanager.com/downloads/pokerstrategy_HM2Setup.exe
Any problems then let us know.
Darren
Originally posted by pswyatt
Originally posted by corshi
Originally posted by Ramble
Anybody else, get a message when purchasing about a "potentially suspicious" transaction? It looks like my transaction went through, I received 3 e-mails from them (account registration, purchase confirmation, and channel notification), but no link to download software or license to activate...I've sent them an e-mail... just thought I'd ask here while I wait for a reply...
I am in the exact same situation , I haven't sent them an e-mail , gonna do it soon though
Hey corshi,
Did you manage to resolve this?
Not yet , I've got an e-mail saying that they need proof (like a bill )of the billing address associated with the payment , which will be kinda tough since all the bills are on my father
Now I wait for a response since I've contacted them through e-mail.
LE: Just got my key , everything is fine . Thank you .
Originally posted by corshi
Originally posted by pswyatt
Originally posted by corshi
Originally posted by Ramble
Anybody else, get a message when purchasing about a "potentially suspicious" transaction? It looks like my transaction went through, I received 3 e-mails from them (account registration, purchase confirmation, and channel notification), but no link to download software or license to activate...I've sent them an e-mail... just thought I'd ask here while I wait for a reply...
I am in the exact same situation , I haven't sent them an e-mail , gonna do it soon though
Hey corshi,
Did you manage to resolve this?
Not yet , I've got an e-mail saying that they need proof (like a bill )of the billing address associated with the payment , which will be kinda tough since all the bills are on my father
Now I wait for a response since I've contacted them through e-mail.LE: Just got my key , everything is fine . Thank you .
Thanks for the update corshi, that's good news
Enjoy the software!
White font on white PS.com background reads rly bad in the PS.com version of the replayer (bets amount). Is there any way to change it back to default background or change the font colour?
Originally posted by rakyi
White font on white PS.com background reads rly bad in the PS.com version of the replayer (bets amount). Is there any way to change it back to default background or change the font colour?
We're in process to change this
HM2 installation problem
Hey guys
please help me in installing HM2
i am using PT3 & its working good but i have only 3 days left as a trial period
i saw news about HM2 & exclusive offer for pokerstrategy members for HM2
so today i decided to give a look at HM2 for few days before i purchase it
few hrs ago i download HM2 from the link given by pokerstrategy
i downloaded it but when i am trying to run it its giving an error
"ERROR : holdem manager cannot connect to PostgreSQL database server"
after clicking " next " " start service " is not available, when i tried to reset password it showing " ERROR : sorry we were unable to reset your password "
after checking forum & troubleshoot PostgreSQL problem i decided to uninstall PostgreSQL from my pc & hence lost my PT3 working also
now i want to get HM2 for trial period before i buy it but what i need to do now as i am confused
should i uninstall HM2 now & reinstall along with PostgreSQL again or installing just PostgreSQL will work fine ?
please help
Hey sim5sim5,
Thanks for posting.
To remove all of the old software completely, run the un-installation tools provided and then backup & clean your registry of all entries of said software to ensure the next one goes smoothy - you can use "CCleaner" to tidy up & back-up your registry. (Registry entries are not usually removed by uninstalls, and will affect future installs - best to have a clean removal in my opinion, when removing and re-installing anything)
If you have un-installed your PostGreSQL at any point, then your database is also deleted - unless you made a backup somewhere.
For a fresh install, my recommendation is to install PostGreSQL along with HEM2 (It is included as a step in the first time setup) at the same time - and from there you can expect everything to go smoothly, so un-install HEM2 and re-install it with PostGreSQL is my recommendation.
Hope this helps!
Thanks EuanM for reply
do i need to go to control panel > program & features > uninstall HM2 or there are more steps i need to take it so that next time i dont get any problem
How to clean registry ?
sorry but confused 
dang i already bought it just 2 weeks ago :f_mad:.
i guess ill buy it just for the fun of it and give it to my friends as a gift. 
???can i do this??? 
Originally posted by sim5sim5
Thanks EuanM for replydo i need to go to control panel > program & features > uninstall HM2 or there are more steps i need to take it so that next time i dont get any problem
How to clean registry ?
sorry but confused
Hey - you are welcome!
There is a great maintenance tool for your PC - it's called "Ccleaner", you can pick it up with a quick Google search - and from there you can clean your registry! (Don't forget to back it up)
If you got HEM2 installed successfully with Postgre then you won't need to take any steps in your registry.
Hey petter2go,
I'm sure you can buy HEM2 as a gift - simply enter your recipient E-mail address when registering and I reckon the serial code will be sent to that address.
Take care folks
I've paid...got a receit via e-mail...and then nothing! No info about how can i download or receive the product i've paid for....i mean..no info at all....No info about how to actually get the software on the HM2 site...nothing on Pokerstrategy...it's just lame.... and on the top of all i've got a message that my brand new credit card ( a week old) has triggered some fillters ....and the transaction is beeing rewievd...BS! Lame ! Ok..my transaction is rewieved....but how long....when will i get some info about what the Hell is going on....io don't know...i refuse to think that pokerstrategy and hold'em.com just stole my money...but come ooooon...it's lame... i wrot 3 mails to assistance..nothing...does anybody know somthing i don't???
Originally posted by fotzey
I've paid...got a receit via e-mail...and then nothing! No info about how can i download or receive the product i've paid for....i mean..no info at all....No info about how to actually get the software on the HM2 site...nothing on Pokerstrategy...it's just lame.... and on the top of all i've got a message that my brand new credit card ( a week old) has triggered some fillters ....and the transaction is beeing rewievd...BS! Lame ! Ok..my transaction is rewieved....but how long....when will i get some info about what the Hell is going on....io don't know...i refuse to think that pokerstrategy and hold'em.com just stole my money...but come ooooon...it's lame... i wrot 3 mails to assistance..nothing...does anybody know somthing i don't???
Sorry...to hear...that...I hope...everything...works out...fine...
Originally posted by fotzey
I've paid...got a receit via e-mail...and then nothing! No info about how can i download or receive the product i've paid for....i mean..no info at all....No info about how to actually get the software on the HM2 site...nothing on Pokerstrategy...it's just lame.... and on the top of all i've got a message that my brand new credit card ( a week old) has triggered some fillters ....and the transaction is beeing rewievd...BS! Lame ! Ok..my transaction is rewieved....but how long....when will i get some info about what the Hell is going on....io don't know...i refuse to think that pokerstrategy and hold'em.com just stole my money...but come ooooon...it's lame... i wrot 3 mails to assistance..nothing...does anybody know somthing i don't???
Hi fotzey,
I'm sorry to hear about this issue. I have also replied to your support ticket which you can view here
Hopefully this will be resolved shortly.
Darren
