account hacked ( i hope not).

Hey sandymanufan,

I'd suggest you email PokerStars Support about this using the Email Address linked to your account as you have done.

support@pokerstars.com

They may be able to lock your account for you and help you further on your issue afterwords.

Keep us updated!

I had the same problem. It seems to happen because of the software update. The support was logging me out after describing the problem and I did'nt have any problems since then.

I have the same problem, and like 3 of my friend has that problem. Even re opening computer does not help. Sended email to support.

[PHEW!]

i just finished an email to pokerstars support and i was confused/freaked but then i found this thread

[/PHEW!]

I have the same problem but after PC restart it works. Maybe it's April Fools joke?

I restarted my computer yesterday and after that it start work. But today it has not helped

E. I sended email to stars support 18.03 no answer yet

I have the same problem, can't log in from PC but i can log in from laptop.

Stars had information disclosure and many personal informations has been leaked

you can find more information from the news;

http://pokernews.com/1775/pokerstars-hacked

u ruined my evening

Originally posted by BustoTinker
Stars had information disclosure and many personal informations has been leaked

you can find more information from the news;

http://pokernews.com/1775/pokerstars-hacked

LOL u tricked me with it ♦

Originally posted by BustoTinker
Stars had information disclosure and many personal informations has been leaked

you can find more information from the news;

http://pokernews.com/1775/pokerstars-hacked

Almost as painful as loosing my account for the second time

Actually they had an unplanned server restart, hence quite a few people got into this kind of situation (including me). They fixed it, but not until I was blinded down to just 2.5 BB in sunday storm (~45-50mins).

I still can't log in, time to worry?

Cant log in here either

Originally posted by DailyDollarPro
Cant log in here either

Email them. They solved my problem last night.

They answered my email now and they solved it. Just email and wait. Some times it can take couple hours. In my case it took 4h

haha, Sorry if I ruined some ppl days, but I had to do it ♦

Glad everything has been resolved !

Is it possible for you to tell us what was up? Just encase some others users have a similar issue

Yea ofc, I forget to post this there, but here it comes;

"Please be advised that the reason why you are experiencing these issues is due to the fact that yesterday we were experiencing some technical issues, which resulted in several accounts being left with what could be called a "hanging login".

They reseted my account and it works again. If some1 has the same type of problem I would suggest to send email to them. They will fix it.

But I will still change my password ♦

Scammers lost a chance for lots of money I mean about the ones, who create Skype username smth like "PokerStars.support" and tells "Are you playing at this moment? We see some1 is playing with Your account, please provide your username and password for identity check" - when ppl would see that they actually cannot log in their accounts - many would start to panic

Luckily, scammers are not very clever ♦