hi,
Well it was a bit suprising to me when my moneybookers account was frozen,i have been using moneybookers for the past 6 years depositing and receving funds from it, my card has been verified, my address have been verified, first of all i was told to send my photo id , which i did , after a few days they again sent one more email to me asking my relationship with a following guy and why he has been sending money to be , when replied back to them that the following guy is my brother who is lives in a different country and he just sent me money to be deposited in pokerstars to play poker,
well after that have not got any reply from them
i hope pokerstrategy admins can intervene and help sort out the problem
thanks
Did you also try contacting them at the pokerstrategy vip support email? pokerstrategy@moneybookers.com
since its poker related they might be able to help out.
which p* account does your brother send you money to deposit to? if its his account you're depositing to that might actually be against p* terms of service. Also it might be against the laws of his country if gambling is banned there...in which case I'd guess you are essentially laundering money for him
Im no expert though, could be talking out my arse.
Originally posted by nailbox
the poker account that i am depositing is for me
wierd, cant see any reason for them to block you then... I guess they will sort it soon enough.
Happy to read that nailbox and a big thanks to Jan217 for the awesome assist here again