Emails with PStars so far:
Me:
Spoiler
Hello,
I got an Email from Full tilt poker about my issues on Pokerstars account, so they suspended my account. I am guessing it is because of the problems we allready solved (I am guessing ).
Can you inform them that everything is ok now, please?
Here is orginal email from them:
"Hello Edgars,
Thank you for your email.
Please be advised, your Full Tilt Poker account, [Freilene], is currently suspended due to an outstanding issue on your PokerStars account.
Please contact support@pokerstars.com to resolve your account issues with them.
As soon as we receive notification that the outstanding account issues at PokerStars have been resolved, we will fully reinstate your Full Tilt Poker account.
We appreciate your understanding.
Regards,
Alejandro
Full Tilt Operations"
Regards,
Edgars
PStars support:
Spoiler
Hello Edgars,
Thank you for contacting PokerStars.
We apologize for the delay in our answer. We have unfortunately receive many emails recently, and our response time has been negatively affected.
After reviewing your account '[Nickname]', we can see that there is no outstanding issue pending.
Could you confirm what is the PokerStars account that you are trying to pair with your FullTiltPoker account in order for us to investigate.
We look forward to your answer.
Regards,
Mathieu
PokerStars Support Team
Me:
Spoiler
I havent gotten till pairing accounts, because My Full tilt poker account is suspended and I cant log in and do anything at the moment.
The question was: Can you confirm to Full tilt poker support, that there is everything ok with my Pokerstars account, so they can allow me to log in and do stuff?
There was an isue, that we solved like a week ago, but FTP support has no info about that.
Pokerstars account: [Nickname]
FTP account: [Nickname]