Hey all,
Downloaded the latest update and releases from 17th of December yet I'm still having issues with 6 max Zoom. The HUD stats are a good few hands behind and obviously this is of no use whatsoever.
I'm using Windows 7, no issues with antivirus and everything is in English.
My hands and session stats shows up perfectly its just the HUD that's the issue.
Help me please!
Gary
I hate HEM updates so much because they fix one problem and create two new ones. I would say your best bet is to post this on their forum or email HEM support directly if you want this solved soon.
Did you have the table manager and anything open when you downloaded the update? Maybe the update didn't d/l properly so you could try re d/l it. You could try messing with the fetching preference. I don't remember the options but could change that. I honestly haven't used HEM1 in a while but have had a similar problem with rush but don't remember what I did sorry.
I may have had table manager open so will give it another shot now. Thank you 
I am the worlds worst when it comes to HEM or HUDs in general so any help is appreciated.
Happy holidays and thanks again
No problem, happy holidays to you too. In general any time you update, just close all of the sites and close HEM, then reopen it and it will prompt you to update just to be safe and make sure it updates correctly.
Didnt change anything either 
Still no up-to-date HUD. Gonna have to not play until its resolved
Update: http://www.holdemmanager.com/Downloa..._17Dec2012.exe
If that doesn't resolve it, please close your Stars client and your HM and replace the file c:\programme\rvg software\holdemmanager\blitz.dll with this one: https://dl.dropbox.com/u/13215305/Blitz.dll
This will only work if you used the default Holdemmanager Installation folder. If you used a different folder during the original installation you have to replace the file in your custom installation folder.
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There is an issue with TableScanner is this dec 17 build. If you use TableFinder update (or downgrade) to http://www.holdemmanager.com/Downloa..._29Nov2012.exe and also replace the blitz.dll file.
(the .dll file fixes the Zoom issues)
I found this on the HEM Forum but tbh it is double dutch to me ♦
What do they mean by replace in this instance and how do I replace?
Thanks!
It simply means that you need to replace the current folder with the folder they want you to d/l. All you have to do is click that link, download that folder on to your desktop or downloads folder or wherever you can find it easy. Then go c:\programme\rvg software\holdemmanager\blitz.dll here and where this is located drag and drop the folder you downloaded.
just email them and have one of their support guys look at it through teamviewer imo.
Hey Michelle!
Have you tried to search through HM forums, if anyone is experiencing the same problem?
What helped me few times during HM updates was to go to my local HM folder and delete prefs.xml and prefs.bak files (copy them somewhere safe for local backup first). Type %appdata% into explorer, than navigate to \HoldemManager\Config and delete those two files. I assume they made some incompatibility with previous versions to lead to this type of problems.
This will reset your HUD position, but not any custom HUD setups you might have created.
Hope it helps.
Br
Hey ferdy81,
Yep, been through their forums and done everything that was suggested. Waiting for support to get back to me now.
Thanks
Gary
its just one file "blitz.dll" which you need to replace in the holdemmanager folder not a whole folder.
Hi,
Update to 2.0.0.7662 and it should be fixed. The HUD in Zoom is broken in 7660 indeed.
I've given up for now.
Will stick to regular tables for now as they are 10x softer ♦
