Don't collecting

Hey SiL94,

If you have referred new members in the last 48 hours or so, the details may not have updated yet.

If you believe you should already be receiving TaF rewards, then please open a ticket with our awesome customer support team.

Regards

Laz

No is referred about 5month ago...

Maybe they had already Pokerroomaccounts... so then ofc you can't earn points if they're not linked with Pokerstrategy or they didn't used the promotion offers..

Hi SiL94,

If you're still experiencing these problems, please send us a ticket, as Laz suggested, with any details regarding your situation that you might have. We will then see what we can do for you in this case

Regards,
Tino

i refer friend because not complete bonus , why ?

Hey MTV100,

I'm not sure. Could you give a little more detail.

Regards

Laz

Hi MTV100,

Like Laz said, could you please give us some more information? We'll then be happy to look into this for you

Regards,

Tino