bleh just received this email. My guess is that I lagged out way too often when my HUD overloaded (HM2 is very buggy and unstable at times) or maybe it's because I'm splitting my focus too much on watching streams or shows.
Dear bmlm,
We're writing to inform you that a review of your playing data has indicated that you have been taking significantly longer to act on your hands than is acceptable when you are playing at more than 20 tables at a time.
PokerStars reserves the right to lower the number of ring game tables a player is allowed to sit at simultaneously. Reviews of individual table caps are performed regularly on a monthly basis. This e-mail should be considered a notice that if you do not speed up your average response time during this coming month, your individual table cap may be lowered for the next month.
We are aware that it might take some time to get used to this, but ask you pay attention when playing multiple tables that you are not unwittingly slowing down the tables where you are seated.
We do appreciate that you choose to play at PokerStars and hope for your understanding and cooperation in this matter. Table caps exist to facilitate the most enjoyable poker experience possible in the world’s largest poker room. These caps keep players from playing more tables than they can keep up with and slowing down their opponents’ playing experiences as a result. PokerStars has always had the expressed goal of creating a positive environment for all players, which is why it is necessary to take action when there are issues that are in conflict with these goals.
If you have any questions about this notice or any other matters pertaining to our offerings on PokerStars, you are welcome to send a mail to support@pokerstars.com, and we will make sure to get back to you as soon as possible.
Thank you for choosing PokerStars, the world’s largest poker room.
Regards,
PokerStars Poker Room Management