Ok so we will see if free speech is our right or it is not our right and they will delete this post. If you don't here from me again, they have banned me for trying to let you guys know that I was lured under false pretense to make a deposit and I am now asking for my money back. Lets see if they will do the right thing or ignore the right thing and do whatever they please?
It's only $50 but it's not about the money. It's about standing up and doing the right thing. Look at my posts from January 25th which were copied directly from their website and my posts later on where they changed the part about the free ticket for the 20000 Euro tournament.
saltbeef,
23.01.15 17:20: Hi guys I signed up for your free 50 offer with netbet closing in on 72 hours ago. You guys said it usually takes up to 48 hours with some sites taking a little longer.
This being Friday I was wondering if you guys could give me an ETA on when the last 40 of the money would go into my account. Already got the 10.
Anything usually happen on the weekend or do you think it will be next week some time now?
Thanks,
Robert
Khrano,
24.01.15 06:09: Dear saltbeef,
Thank you for contacting us.
We will initially transfer $10 to a new player's account. You can receive additional $45 if you choose to make a deposit to your account and refer a new friend to PokerStrategy.com. You can find all relevant information about the next steps here:
NetBet Poker: Premium Upgrade
Please don't hesitate to contact us again, if there is anything else we can help you with.
Kind regards,
Khrano
saltbeef,
24.01.15 18:19: Ok guys this is getting out of hand. At first I sign up for your free money offer and was led to believe I would receive free 50. (10 at first and than the other 50 in 48 hours). It didn't happen.
Ok so Khrano said that I misunderstood and that I only get the other 40 from you guys if I make a deposit and gave me the link for the NetBet Poker: Premium Upgrade. I followed the instructions exactly and deposited $50 Canadian the equivalent of 35.78 Euro's using the code FREE20 as outlined in the NetBet Poker: Premium Upgrade page. Still I am only credited with $14.31 Canadian which is the Equivalent of 10 Euros.
Also under my account it only shows 3 bonus amounts.
2 Euro's with 100 netpoints required for completion
100 Euro's with 10000 netpoints required for completion
and 8 Euro's with 540 netpoints required for completion
That's it. No bonus 45. No ticket to 20000 freerooll or any of the other bonuses mentioned in the Netbet Poker: Premium Upgrade?
To top everything off earlier today I made a referral using the code you guys gave me to maximize my bonus as outlined. I led the guy through the whole process. Username is sthorne and everything went through perfectly and you are his affiliate. However nothing there for me either. No SNG tickets, bonus ect?
I am really starting to feel taken advantage of and before anyone asks, yes I am sure I used the correct promotional code for the NetBet Poker: Premium Upgrade. FREE20. I checked 3 times before I hit deposit.
So are you guys going to stand behind your deal or do I just withdraw my $50 again? I am not going to play a single hand until you guys fulfill your part of the bargain.
Thanking You In Advance,
Robert
Krupsinator,
25.01.15 06:42: Dear Robert,
Thank you for your reply.
Sometimes the offer is being split a bit after the deposit because of technical reasons on the side of NetBet Poker. You already received €10. Another €10 is credited exactly one week after your deposit. The rest of the amount is $10 which should be credited within 48 hours after the deposit depending on the technical resources at NetBet Poker.
If these $10 are not credited within 48 hours after the deposit, please contact the support of NetBet Poker as they are the ones crediting the money:
support@netbet.com
The bonus you found in your account is the first deposit bonus that is cleared while you play.
Regarding the SNG-tickets: These tickets are credited within 48 hours after your friend has received his free poker money. I can however not see that you referred any friend. It may be possible that we can change the referrer to you if your friend contacts us from his account.
Thank you for your patience and your understanding.
Kind regards,
Krupsinator
saltbeef,
25.01.15 13:42: So all of this is just lies?
Your first deposit on NetBet Poker will give you:
$35 free cash on top if you enter FREE20 as the Promotional Code during the deposit
€20-€1,500 bonus cash
Access to all games and buy-in levels
A ticket to a weekly €20,000 freeroll
Five tickets to various freerolls
Instant SilverSilver status at PokerStrategy.com
If you invite a friend to PokerStrategy.com, you'll also get
5x free SNG tickets of €1 each
Up to $500 for each referred friend
This is directly from your Netbet Poker: Premium Upgrade page. So just let me know if I will not be receiving any of this and I will cash out without playing.
Also there is no way my brother messed up my referral. I sent him the referral code you guys game me with my username in it and than went to his house and led him through the process.
So are all of the above just lies or you guys going to step up because from what I can see so far the only bonus I am getting is the same bonus anyone who makes a first deposit at Netbet would get and pokerstrategy doesn't make a bit of difference. You don't even have to be a member and you would get the exact same bonus from NetBet.
saltbeef,
25.01.15 15:07: Ok guys this is your full webpage for the Netbet Poker: Premium Upgrade and I followed everything exactly.
Notice how it says you wil receive your first 22.50 directly after deposit and the other 12.50 in 7 days. I only received 10 directly after my deposit. Please read through your own page posted below as I insist on dealing with affiliates of high integrity. If you guys are not going to hold up your end of the bargain than I am sorry I will have to withdraw my money and use someone else for training and affiliate purposes. I even got my brother to sign up through my link as outlined. Again I say I am only getting what all first time depositers or reloaders get.
You received your first $10 in free poker money at NetBet Poker - unlock more free money by making a deposit, or simply inviting a friend to claim our free money offer. Of course, you can do both and maximise your bankroll.
1) Invite a friend to PokerStrategy.com
Special NetBet offer: Invite a friend to join you at the tables through our free money offers and you'll get 5 sit and go tickets €1 each on top of the free money.
Forward this link to your friend:
2) Make a deposit and get $35 cash
Quickly get another $35 free money and a bonus of up to €1,500 by making a deposit on top of your free money
Deposit
at least €20
Get $35 cash + tickets
And get a bonus of up to €1,500
How to get the extra cash and the bonus
Deposit at least €20 into your NetBet Poker account:
1.Log in to the NetBet Poker software.
2.Click the button.
3.A window will open where you can select your preferred method of payment.
4.Be sure to enter "FREE20" where it says "Promotional Code" and finish your deposit.
The first free $22.50 will be credited to your account directly, the remaining free $12.50 will be released 7 days after your deposit. The bonus money will appear in the bonus overview under "My Account" and you can start playing to release it straight away.
FAQ
What is a bonus?
The size of the additional bonus depends on the size of your deposit. At NetBet Poker, you'll get a 200% bonus - this means that for every €1 of your first deposit, you'll receive a €2 bonus.
First, the money is credited to your bonus account. Then, in order to transfer it from there into your NetBet Poker main account, you have to play a certain amount of poker hands. While playing poker at real money tables you collect NetBet Points and for the first 100 NetBet Points you earn, you will get €2 of the bonus transferred into your main account. The next €8 bonus cash will be released in chunks of €2 for 135 NetBet Points each. The remaining €1,490 bonus cash will be released in chunks of €2 for every 200 NetBet Points you collect.
Are the $35 free cash and the bonus money really free?
Yes.
What else do I get for my deposit?
Your first deposit on NetBet Poker will give you:
$35 free cash on top if you enter FREE20 as the Promotional Code during the deposit
€20-€1,500 bonus cash
Access to all games and buy-in levels
A ticket to a weekly €20,000 freeroll
Five tickets to various freerolls
Instant SilverSilver status at PokerStrategy.com
If you invite a friend to PokerStrategy.com, you'll also get
5x free SNG tickets of €1 each
Up to $500 for each referred friend
Again I am only asking you guys to keep your word please?
Thanks In Advance,
Robert
Khrano,
26.01.15 03:59: Dear saltbeef,
Please note, it may take up to 48 hours until you receive the $22.50 entirely. The money consist of two parts of $10 and $12.50 and partly it needs to by transferred manually by NetBet Poker. As explained by my colleague before, if you had used the bonus code FREE20 and haven't receive the complete first installment of the additional money, we'd recommend you to get in touch with their Customer Support first. They should be able to assist you in this matter.
Thanks in advance.
Kind regards,
Khrano
saltbeef,
27.01.15 14:52: Ok guys so who do I see about my 20000 Sunday ticket? You guys or Customer Support. You say them and they are saying you?
Also could you please check to make sure that sthorne is being tracked by poker strategy so I can get my 5 sng tickets and bonus?
Please Help,
Robert
Krupsinator,
28.01.15 08:38: Dear Robert,
Thank you for your reply.
Regarding the freeroll tickets: I have forwarded this internally so that my responsible colleagues can take a look.
Regarding your friend: If your friend contacts us from his account we can see if a change of the referrer is possible. It is not possible for us to process this request if you request it.
Thank you for your patience.
Kind regards,
Krupsinator
saltbeef,
28.01.15 09:13: Thanks for helping me out with the tickets.
OK I know what happened now with my friend. In the promotional code box when he signed up he put PS40 but in the referrer box he put my username Rob709. Does this mean that I am his affililiate and will get a percentage of his rake?
Thanks again,
Robert
TinoLaan,
28.01.15 13:51: Dear Robert,
It does not look like your friend was referred correctly, unfortunately. As mentioned by my colleague, please ask your friend to send us a ticket. We will then hopefully be able to sort this out for the both of you, but we do need your friend to contact us for this.
Thanks in advance.
Kind regards,
TinoLaan
saltbeef,
30.01.15 09:26: It's Friday and going into the weekend I was wondering if there were any updates on my ticket for the sunday 20000 tournament or they may have it changed to a Saturday 25000 tournament. Either way I was just wondering if I would get the ticket before the tournament started?
Thanks for your help guys. It's greatly appreciated.
Robert
TinoLaan,
30.01.15 11:58: Dear Robert,
Thank you for getting back to us.
Unfortunately it seems you would not be eligible to participate in this freeroll if you did not use the required opt-in code before making your deposit. So if you did not do this, then sadly it will not be possible to play.
My apologies for any disappointment caused by this. If there is anything else we can do for you, please let us know and we will be happy to help.
Kind regards,
TinoLaan
saltbeef,
30.01.15 14:55: I did use the right opt in code. FREE20 should of upgraged me to the NetBet Poker: Premium Package and everything that comes with it. It is all listed above if you read. The only 2 things I am waiting for are my last 12.50 which I know takes 7 days and my 20000 tournament ticket.
Should of had it last weekend but didn't. Was hoping to get it for this weekend but now that looks like it is not going to happen either?
Please Help,
Robert
Khrano,
31.01.15 04:09: Dear saltbeef,
As stated by my colleague before, it would have been necessary to use the opt-in code before making a deposit to your account.
We are deeply sorry for this issue, but it is technically not possible to make your account eligible for the freeroll, if the code hasn't been entered before depositing. It would of course be in our interest, if we could arrange this in cooperation with NetBet Poker, but it sadly not possible. Thus, we can only ask for your understanding in this matter.
We will of course make sure that the information will soon be included in our website to avoid further problems for other players.
Thanks in advance for your understanding. Please don't hesitate to contact us again, if there is anything else we can help you with.
Kind regards,
Khrano
saltbeef,
31.01.15 13:32: I DID USE THE CODE FREE20 BEFORE MY DEPOSIT!!!!! IS THAT SO HARD TO UNDERSTAND?
OK you guys this is getting out of hand. This is directly from your own website!!!
What else do I get for my deposit?
Your first deposit on NetBet Poker will give you:
$35 free cash on top if you enter FREE20 as the Promotional Code during the deposit
€20-€1,500 bonus cash
Access to all games and buy-in levels
A ticket to a weekly €20,000 freeroll. Please check the NetBet.com website for promotional conditions prior to making your deposit.
Five tickets to various freerolls
Instant SilverSilver status at PokerStrategy.com
I have received everything except my ticket for the 20000 freeroll.
Ok so the points to remember are that:
1) I did use the code FREE20 before I made my deposit
2) I am entitled to a 20000 ticket as per our agreement and your website outlined above
3) Everything will than be complete
4) Please don't come back with another silly answer before reading. Everything you need to know is outlined above.
Krupsinator,
01.02.15 10:06: Dear saltbeef,
For the freerolls there is unfortunately a different opt-in code necessary that is clarified on the NetBet Poker website before the freerolls. We have amended this on our website to reflect this condition better.
So you are unfortunately not eligible for the freeroll if you did not enter the opt-in code that was necessary before making the deposit with the code FREE20 and there is nothing we can do about it. Apologies for the inconveniences.
Thank you for your understanding.
Kind regards,
Krupsinator
saltbeef,
01.02.15 14:25: Well the way I see it is a ticket to a 20000 Euro tournament is worth at least 20 Euro's if not more, and is one of the biggest parts of the deal and the reason I deposited.
Therefore, your website lured me to make a deposit there with lies and your company now owe me my deposit amount of $50 CAD.
I am making a copy of this ticket and if my money is not refunded withen 7 business days I will send the whole thing to the proper authorites as well as my email list. I hope you guys understand the wrong you have done and act accordingly. I will give you my paypal account when you are ready.
If you look at my Juanuary 25th posts above you will see where I copied and pasted directly from your website before you changed it.
Thanks,
Robert
