Originally posted by Gam3rONGOING
I have PT4 and each time I log onto Pokerstars it says the HUD does not work for ZOOM tables. I have configured my firewall for the programs that need access to the internet but it still comes up with the same notice. I have reinstalled it as sugested but still get the same notice. Anyone have a suggestion to fix the problem?
This is a thread discussing 888 issues, not PokerStars - however we can help. Please disable any antivirus tools you may be running, then restart your computer and download the PokerTracker 4 installer once again. Run the installer - make sure all other programs are closed when the installer is run; never uninstall PokerTracker 4 unless asked to do so by a support representative - our installer is designed to replace files as necessary, uninstallation is not required. Now follow the instructions in this guide step by step to use the Zoom HUD, all steps must be taken in the same order: https://www.pokertracker.com/guides/PT4/site-configuration/pokerstars-configuration-guide#enabling-the-zoom-poker-hud
If you continue to have issues, please create a support ticket on our website for personalized help by clicking Support : Contact Us. Good luck!