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That I understand. But I did not get it : $2 cash and 6*$1 tickets. But also ,if i deposit $30 you give 10*$1 tickets


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Originally posted by host85
@rep - are you really shure that you dont have people who works for Pokerstars in your team? Becouse all those changes is nothing more than kamikaze and you send people back to pokerstars , people who never wants to play on Pokerstars now they are forced to play there , becouse the cahnges made on sng is a total messed up.

...Does Pokerstars have highstakes Super turbo DoN? If so, I'm going there!


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888Rep
Joined: 05.01.2015

Originally posted by Kormanyo
That I understand. But I did not get it : $2 cash and 6*$1 tickets. But also ,if i deposit $30 you give 10*$1 tickets

Pleaqse give support a phone call and they will be able to look into your account and advise you.


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Cimer88
Joined: 27.07.2012

What is going on with 888s servers?

Keep getting disconnected while playing and it's annoying.


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Pokerruudje
Joined: 12.12.2007

very frustrating! 3 times in a hour...
bah :f_cry:


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kiromanAAKK
Joined: 08.10.2009

Just for your knowledge rep
Im playing since 2009 on 888Poker and even Im playing micros still, I have made some winning history on the room and that's almost the reason why I have persevered and played there even many changes against regs (like limitations to 6 tables max, rake, vip system, etc.) but I have been loyal and always there

I had few swings, as its standard and normal in poker

In the past few days I lost 1/2 of my bankroll

Usually, peoples with time grain experience and go better in life as in poker specially and I cannot believe that I have became a fish so badly with such a great coincidence

Likely, Im not play MTTs there (or SNGs) anymore even if lots of tickets and pass etc. has been throw to me (thanks about that btw)

- So, are you go to refund all the peoples that has lost the buy-ins for MTTs and SNGs?

- Do you go to refund peoples (like me) that lost half of their money for the distressing disappearance of the tables and the impossibility to play in such
conditions?

Im on Pokerstrategy for so long as I have been on 888Poker (ex Pacific Poker btw) as I started there with the initial capital kindly offered by this great Poker School, and by now you can ask around, I never been rude, never offended nobody always try to make peace and be patience but I must say you are losing everything good you have building as reputation in these years

I mean, for God sake, why you do not close down the room as you have techno issue or at least warn peoples of the risk to play in such condition instead to be so greedy and totally uncared about your clients?

Sorry, but even for some1 like me the patience has a limit and tbo, what's happening has not excuses at all

Look forward for your reply, thank you! :)


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Cimer88
Joined: 27.07.2012

kiromanAAKK,

I agree with everything you wrote.

Looks like if they shut down site they would lose a lot of money so it's better to write some lame appologies when we complain.

I went through the same thing when i was playing cash game and got disconnected in the middle of a hand and my hand was folded on the river even thought i had nuts. When i logged back in money was gone and that particular hand wasn't in hand history. All in all I didn't get my money back.

I will be cashing out all my money from 888poker since it's not safe to play there anymore nor they seem to care much about that even thought we (players) pay them.

It was fun while it lasted but not anymore. They should look up to PokerStars in terms of quality of software, support and dealing with technical difficulties.

Hope you get you money back.

Good luck.


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888Rep
Joined: 05.01.2015

Originally posted by kiromanAAKK
Just for your knowledge rep
Im playing since 2009 on 888Poker and even Im playing micros still, I have made some winning history on the room and that's almost the reason why I have persevered and played there even many changes against regs (like limitations to 6 tables max, rake, vip system, etc.) but I have been loyal and always there

I had few swings, as its standard and normal in poker

In the past few days I lost 1/2 of my bankroll

Usually, peoples with time grain experience and go better in life as in poker specially and I cannot believe that I have became a fish so badly with such a great coincidence

Likely, Im not play MTTs there (or SNGs) anymore even if lots of tickets and pass etc. has been throw to me (thanks about that btw)

- So, are you go to refund all the peoples that has lost the buy-ins for MTTs and SNGs?

- Do you go to refund peoples (like me) that lost half of their money for the distressing disappearance of the tables and the impossibility to play in such
conditions?

Im on Pokerstrategy for so long as I have been on 888Poker (ex Pacific Poker btw) as I started there with the initial capital kindly offered by this great Poker School, and by now you can ask around, I never been rude, never offended nobody always try to make peace and be patience but I must say you are losing everything good you have building as reputation in these years

I mean, for God sake, why you do not close down the room as you have techno issue or at least warn peoples of the risk to play in such condition instead to be so greedy and totally uncared about your clients?

Sorry, but even for some1 like me the patience has a limit and tbo, what's happening has not excuses at all

Look forward for your reply, thank you! :)
For members who would need to be refunded, please can you contact support, ideally with the details of the tournaments / games you were playing and they will get back to you.


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kiromanAAKK
Joined: 08.10.2009

Originally posted by 888Rep

Originally posted by kiromanAAKK
Just for your knowledge rep
Im playing since 2009 on 888Poker and even Im playing micros still, I have made some winning history on the room and that's almost the reason why I have persevered and played there even many changes against regs (like limitations to 6 tables max, rake, vip system, etc.) but I have been loyal and always there

I had few swings, as its standard and normal in poker

In the past few days I lost 1/2 of my bankroll

Usually, peoples with time grain experience and go better in life as in poker specially and I cannot believe that I have became a fish so badly with such a great coincidence

Likely, Im not play MTTs there (or SNGs) anymore even if lots of tickets and pass etc. has been throw to me (thanks about that btw)

- So, are you go to refund all the peoples that has lost the buy-ins for MTTs and SNGs?

- Do you go to refund peoples (like me) that lost half of their money for the distressing disappearance of the tables and the impossibility to play in such
conditions?

Im on Pokerstrategy for so long as I have been on 888Poker (ex Pacific Poker btw) as I started there with the initial capital kindly offered by this great Poker School, and by now you can ask around, I never been rude, never offended nobody always try to make peace and be patience but I must say you are losing everything good you have building as reputation in these years

I mean, for God sake, why you do not close down the room as you have techno issue or at least warn peoples of the risk to play in such condition instead to be so greedy and totally uncared about your clients?

Sorry, but even for some1 like me the patience has a limit and tbo, what's happening has not excuses at all

Look forward for your reply, thank you! :)
For members who would need to be refunded, please can you contact support, ideally with the details of the tournaments / games you were playing and they will get back to you.

Sorry, if I didn't express myself properly (and obv I hope you rep know that's nothing personal against your persona), my apology ...

I had/ve a great relationship with the team and the support of 888Poker, never an issue and every-time we spoke on th phone has been always a pleasure and a great good experience with them

My point, isn't about the money, etc. but as 888Poker has became a big name in the Poker world panorama so, I cannot understand how they can make what's happening without take a proper care of it and with a very showing of poor regards forward their clients

Hope, it sounds better now
All the best :)


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888Rep
Joined: 05.01.2015

Originally posted by kiromanAAKK

Originally posted by 888Rep

Originally posted by kiromanAAKK
Just for your knowledge rep
Im playing since 2009 on 888Poker and even Im playing micros still, I have made some winning history on the room and that's almost the reason why I have persevered and played there even many changes against regs (like limitations to 6 tables max, rake, vip system, etc.) but I have been loyal and always there

I had few swings, as its standard and normal in poker

In the past few days I lost 1/2 of my bankroll

Usually, peoples with time grain experience and go better in life as in poker specially and I cannot believe that I have became a fish so badly with such a great coincidence

Likely, Im not play MTTs there (or SNGs) anymore even if lots of tickets and pass etc. has been throw to me (thanks about that btw)

- So, are you go to refund all the peoples that has lost the buy-ins for MTTs and SNGs?

- Do you go to refund peoples (like me) that lost half of their money for the distressing disappearance of the tables and the impossibility to play in such
conditions?

Im on Pokerstrategy for so long as I have been on 888Poker (ex Pacific Poker btw) as I started there with the initial capital kindly offered by this great Poker School, and by now you can ask around, I never been rude, never offended nobody always try to make peace and be patience but I must say you are losing everything good you have building as reputation in these years

I mean, for God sake, why you do not close down the room as you have techno issue or at least warn peoples of the risk to play in such condition instead to be so greedy and totally uncared about your clients?

Sorry, but even for some1 like me the patience has a limit and tbo, what's happening has not excuses at all

Look forward for your reply, thank you! :)
For members who would need to be refunded, please can you contact support, ideally with the details of the tournaments / games you were playing and they will get back to you.

Sorry, if I didn't express myself properly (and obv I hope you rep know that's nothing personal against your persona), my apology ...

I had/ve a great relationship with the team and the support of 888Poker, never an issue and every-time we spoke on th phone has been always a pleasure and a great good experience with them

My point, isn't about the money, etc. but as 888Poker has became a big name in the Poker world panorama so, I cannot understand how they can make what's happening without take a proper care of it and with a very showing of poor regards forward their clients

Hope, it sounds better now
All the best :)
I understand what your saying and will pass on your feedback to the team.
Thanks for your feedback and apologies for the issues you and anyone else have had in the past week and hopefully it will be all sorted out soon.


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888Rep
Joined: 05.01.2015

FYI
We are continuing to put all of our efforts into fixing the network issues that have been causing the disconnections but unfortunately these issues have not yet been resolved. For this reason we will cancel The Volcano tonight and lower the GTD of the Tuesday Challenge and possibly a couple of other tournaments. If you play and suffer disconnections that materially affect you, please contact support in order to be refunded. We apologize for the inconvenience this is causing you and hope to sort out the issues ASAP.


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One of the worst sites regarding software and support i have played on, unfortunately .
1) What's up with the ridiculous withdraw times ?
2) And can you fix how quickly the tournament lobby updates with info? It's quite important to know exactly how many players are left in a tournament usually.


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888Rep
Joined: 05.01.2015

Originally posted by unshpe
One of the worst sites regarding software and support i have played on, unfortunately .
1) What's up with the ridiculous withdraw times ?
2) And can you fix how quickly the tournament lobby updates with info? It's quite important to know exactly how many players are left in a tournament usually.

The tournament lobby updates are happening because of the recent issues and should be resolved soon.
The withdrawal times have always been the same and it is done for admin/business reasons.


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tomzyb
Joined: 02.08.2007

Originally posted by unshpe
One of the worst sites regarding software and support i have played on, unfortunately .

+++10000000

And another strange thing lately (over last year or so), majority of the best winning regs on the site are mirraclously all having a year long bad run.. and yeah as many know im not in the scene from yesterday but made quite some million h mileage in my 8 yrs carrer, and not acusing of anything, but many things have happened over many sites, and people/or sites Will allways find new ways to ripp-off others in some not yet disclosed illegal way.

Anyway, seriosly poeple, don't register to this site if you dont hate yourself.


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This site is useless!!
First the take insane amounts of rake then you actually dont get your own money. 8 days to withdrawl are you for real?
No this site is pure crap.

Btw i got an answer yesterday on a question i asked the support 4weeks ago!!

Only good on this site is the massive amount of fish, but that is not thanks to those greedy owners/staff.

I am out


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nabokow
Joined: 23.01.2008

disconnects me every few minutes.


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kiromanAAKK
Joined: 08.10.2009

I tried to have a session today (even if not too long due recently trauma and lost of money made in months of hard and sweating work) and I didn't have any disconnected experiences

Do I dreaming or the technical issues are over?


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nabokow
Joined: 23.01.2008

nah, just got disconnected again, with overpair against a fish

dear 888Rep, any updates about when comes the fix?


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888Rep
Joined: 05.01.2015

Disconnections - We are very much aware of how serious this issue is for player experience and it is our top priority to fix this.
Apologies to anyone affected by this.


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