Originally posted by eddymurphy
i havent create username because 888poker website told thatwhen i click link to 888poker...why it's said not operating in your country (my country is indonesia)
all bonus will be removed....what;s happened ?
do u have any problem with asian country ??
I am sorry to say we do not accept members from Indonesia.
You will not be able to open an account.
888Rep
Originally posted by JHTAN
Hi 888rep,how about Malaysian?
Please PM.
Thanks.
PM sent.
Hello.
Mr. representative, on saturday I won Apple watch on iGoodies freeroll. It arrived today on the custums, but Im a poor guy I dont have 100 punds to pay for the taxes. I believe it would be in order for 888 to compensate such expense since it really devalues my gift. Can you tell me is there any such policy? Also its a matter of urgency since I got 5 days to pick it up.
Originally posted by Econom1sta
Hello.Mr. representative, on saturday I won Apple watch on iGoodies freeroll. It arrived today on the custums, but Im a poor guy I dont have 100 punds to pay for the taxes. I believe it would be in order for 888 to compensate such expense since it really devalues my gift. Can you tell me is there any such policy? Also its a matter of urgency since I got 5 days to pick it up.
Can I have more details please ie poker user name and the game ID that you won this item in?
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The online poker giant is also preparing to run a number of other major Super XL events soon details of which will be announced in the coming weeks.
Originally posted by 888Rep
Originally posted by Econom1sta
Hello.Mr. representative, on saturday I won Apple watch on iGoodies freeroll. It arrived today on the custums, but Im a poor guy I dont have 100 punds to pay for the taxes. I believe it would be in order for 888 to compensate such expense since it really devalues my gift. Can you tell me is there any such policy? Also its a matter of urgency since I got 5 days to pick it up.
Can I have more details please ie poker user name and the game ID that you won this item in?
Tournament ID: 70950271
Username; Ekonomista
Screenshot below
http://imgur.com/zyJG8Ui
Im really sad for the fact that they are basically robbing me, since the value of the shipment is 300 punds, therefore I would have to pay more than third of the value in taxes and fees (the kind of money I dont have).
I got 5 days before they ship it back to UK. Please help.
Ok, so I called them and they told me that the tax is 150 euro which is ridiculous for a package valued at 300 punds.
So basically my only option is to let it get back to you.
Can you please let me know:
1. Is there any chance of compensation (like money to my account) when it gets back to you?
2. Is there a possibility for my package to be re-sent by INTERNATIONAL MAIL, without using FedEX or DHL. This way I would be able to avoid taxation.
I am really sorry about this situation, but clearly its up to you guys to decide what would be a fair solution. Please do let me know. Also I will contact shop support.
Thank you.
Originally posted by Econom1sta
Ok, so I called them and they told me that the tax is 150 euro which is ridiculous for a package valued at 300 punds.
So basically my only option is to let it get back to you.Can you please let me know:
1. Is there any chance of compensation (like money to my account) when it gets back to you?
2. Is there a possibility for my package to be re-sent by INTERNATIONAL MAIL, without using FedEX or DHL. This way I would be able to avoid taxation.I am really sorry about this situation, but clearly its up to you guys to decide what would be a fair solution. Please do let me know. Also I will contact shop support.
Thank you.
Support told me thy contacted you regarding this issue so hopefully it's now been sorted out for you.
Hello I'm from Spain but I'm currently living in Thailand, can I create an account and play from Thailand?
If yes, which one is the first deposit bonus? and how many strategy points you give per $ rake?
Thank you in advance, cheers.
You can send me PM.
Thanks again.
Originally posted by farreli80
Hello I'm from Spain but I'm currently living in Thailand, can I create an account and play from Thailand?If yes, which one is the first deposit bonus? and how many strategy points you give per $ rake?
Thank you in advance, cheers.
You can send me PM.
Thanks again.
I have replied via PM.
Dear.
I have a question: How long until the payment is EntroPay?. On Sunday I requested payment, on Wednesday accepted it, not since you arrived.
Thank you.
Originally posted by Audi017
Dear.I have a question: How long until the payment is EntroPay?. On Sunday I requested payment, on Wednesday accepted it, not since you arrived.
Thank you.
http://888-external-en.custhelp.com/app/answers/detail/a_id/3765/prod/4
Awaiting Process Period:
3 days*
After Processing Period:
Total Timescale:
2 - 3 business days
5 - 6 business days
* = You may cancel your withdrawal during the 3 day period before your withdrawal is processed.
Additional Information
All payments will be posted from:
Cassava Enterprises
Hello,
I would like to suggest you to revise the Snap tournaments blind structure. You can take example from Pokerstars. They have really good tournaments and are very enjoyable.
Also, would be fun to have Heads-up tournaments (10-20$ buy-in). They are pretty fun and usually feel like a breath of fresh air during a long and intense session.
Hope to hear an answer. Thanks.
Originally posted by Thess13
Hello,
I would like to suggest you to revise the Snap tournaments blind structure. You can take example from Pokerstars. They have really good tournaments and are very enjoyable.Also, would be fun to have Heads-up tournaments (10-20$ buy-in). They are pretty fun and usually feel like a breath of fresh air during a long and intense session.
Hope to hear an answer. Thanks.
I have sent your feedback over for you.
Originally posted by 888Rep
Originally posted by Econom1sta
Ok, so I called them and they told me that the tax is 150 euro which is ridiculous for a package valued at 300 punds.
So basically my only option is to let it get back to you.Can you please let me know:
1. Is there any chance of compensation (like money to my account) when it gets back to you?
2. Is there a possibility for my package to be re-sent by INTERNATIONAL MAIL, without using FedEX or DHL. This way I would be able to avoid taxation.I am really sorry about this situation, but clearly its up to you guys to decide what would be a fair solution. Please do let me know. Also I will contact shop support.
Thank you.
Support told me thy contacted you regarding this issue so hopefully it's now been sorted out for you.
Hello again. I added you to my friends list can you please confirm, I need to send you a PM.
I hope you remember my situation from above.
In short, at first your shop support refused to deal with my taxes, but two hours later I got a mail from support representative stating they changed their mind, and that they contacted FedEx to charge them all the taxes.
Problem exists with disparity and limited information between my local FedEx office and UK FedEx office.
So there will be papers with tax calculations coming for approval from FedEx to 888, therefore I need someone to stay in touch since support can be slow. After all, I was promised from support representative that my taxes will be paid, I just want to make sure there will be no miscommunication.
So please, can you do that for me?
Thanks again.
why u dont tell me the reason via PM as well?
FYI...i can play with titan poker & netbet poker...they looks fine...why 888 cannot ????
it's so funny...
Originally posted by 888Rep
Originally posted by eddymurphy
i havent create username because 888poker website told thatwhen i click link to 888poker...why it's said not operating in your country (my country is indonesia)
all bonus will be removed....what;s happened ?
do u have any problem with asian country ??I am sorry to say we do not accept members from Indonesia.
You will not be able to open an account.888Rep
Dear 888Rep,
On Friday I contacted costumer support about an issue regarding failures which I believe is in your software. My Internet connection worked fine but 888 keep lagging out. I had some tourneys open and I asked your costumer support if they can clarify the reason it kept lagging and if there is a chance I can have my money in refund for the tourneys I lagged out for?
Haven't got a response so far...
Yesterday exactly the same happened to me when playing. But this time it was different I was giving the following screen:
Why didn't this happen on the first time? and most importantly when will these network issues of yours be over with? it is very annoying while playing.
Originally posted by patrickpok3r
Dear 888Rep,On Friday I contacted costumer support about an issue regarding failures which I believe is in your software. My Internet connection worked fine but 888 keep lagging out. I had some tourneys open and I asked your costumer support if they can clarify the reason it kept lagging and if there is a chance I can have my money in refund for the tourneys I lagged out for?
Haven't got a response so far...
Yesterday exactly the same happened to me when playing. But this time it was different I was giving the following screen:
Why didn't this happen on the first time? and most importantly when will these network issues of yours be over with? it is very annoying while playing.
We did have disconnection issues for a short time last night and we would like to apologise for that and hopefully this won't be happening again.
Please give it a bit more time for support to reply to you as it was more than likely due to it being the weekend and being busier than usual due to the said disconnections.
Thanks
Originally posted by Thess13
Hello,
I would like to suggest you to revise the Snap tournaments blind structure. You can take example from Pokerstars. They have really good tournaments and are very enjoyable.Also, would be fun to have Heads-up tournaments (10-20$ buy-in). They are pretty fun and usually feel like a breath of fresh air during a long and intense session.
Hope to hear an answer. Thanks.
Regarding blind structures we have recently revised and received good feedback from our players on this so no immediate plans to change.
Regarding HU – Unfortunately we do not have the “Shootout” feature developed which is why we do not currently offer HU tournaments.
