didn't recive the free money

Hello fuduluemil

Welcome on the PokerStrategy forum

It can take up to 2 business days before you receive your free money on most poker rooms.
If this period is expired I recommend sending a ticket to our customer service and they can help you out to check why you didn’t received your money yet.

If you have in the meanwhile more questions don’t hesitate to ask them.

Best regards,
SDK1987

you need to wait a little.

You could add to pre-info that it's business days. I was wondering why im not receiving my pkr money at weekend.

Dear Pokerstrategy.com,
I received 10 $ free money at William Hill Poker. Do I understand correctly that I should have received additional 20$ after generating 5$ rake within 60 days?
Thank you,
- nmoncsi

Hey nmoncsi,

It would be best to open a ticket with our customer support team.

Just scroll to the bottom of the page (after clicking the link above) and click the + sign next to "Open a new ticket'.

Keep us updated

Laz

nmoncsi, yes this is correct. Please see the below T&Cs

When will I get my additional $20 free poker money?
You will receive your additional $20 within 48 hours as soon as you have made a deposit of at least $20 to your William Hill account. Please note the deposit has to be made within 60 days of having received your initial $10 free poker money and you need to transfer the deposited money to your poker wallet. Alternatively you also receive $20 free cash once you generate $5 rake (= 25 StrategyPoints) within 60 days.

Thanks very much for your answers. I opened the ticket with customer support

Good stuff nmoncsi, keep us posted

hello
i have registered for 888poker and after 2 days i received only $2 + 6x $1 tickets out of 88 worth bonus as was advertised here. Is it all, or will I get some more later?

Hi JustinBieber123,

Welcome to PokerStrategy.com!

You can unlock the $80 bonus money by playing and generating points on 888poker. For every 250 points you collect by playing there, you'll unlock another $2 in cash and/or $6 in tournament tickets. So the more you play, the sooner you'll unlock the full bonus. Keep in mind though that this bonus expires after 90 days.

If you have any other questions, just let us know

Regards,
Tino

TinoLaan

Thanks! thas what i needed to know:) I have only 3.19 points, so it looks like long time to go

one more question: what does this mean (from e-mail i just received) ? Why its not eligible??

Your money transfer was declined
Hi JustinBieber123, Unfortunately your 888poker account is not eligible for receiving our free starting capital offer. We can't do anything about this situation.
You can of course, still claim your free poker money by registering at another of our poker rooms:
Try another room ›
Although you cannot receive the free money at 888poker your account is tracked to PokerStrategy. If you would still like to play at 888poker you can take advantage of our first deposit bonus offer there and also collect StrategyPoints for reaching a higher member status.
Alternatively, check out all our other free money offers and promotional dea

For this I would recommend sending a ticket to our customer service (scroll to the bottom of that page). They can then look into this for you to see what happened and what we could potentially do to get this resolved.

Keep us posted

Originally posted by TinoLaan
Keep us posted

they said i didnt register with some special bonus instructions

Ah, that's too bad, in that case there's unfortunately nothing we can do

Maybe you could still get your free poker money on a different poker room instead. Here's a list of rooms you can choose from: Free poker money

Hopefully you'll still be able to find something that interests you.

always have the feeling to miss out on bonuses. too complex...:f_mad:

hello. players have a lot of problem. enyoy

No free money,,,whay????

Hey Dzay242526,

Welcome to PokerStrategy.com

You can view our free money and bonus offers here.

You should also take a moment or two to Introduce yourself! to us properly.

Have fun

Laz