The correct data arrived yesterday in the afternoon. We're on a good track to proceed with paying out the rewards for the partypoker players. Thanks for your patience.
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Hey,
can't give you the exact date but we are hoping to process the payouts soon.
Thanks.
Yes, the request will be made early this week. After this is done, partypoker will process the payments directly to your accounts. Sorry for the long wait, we understand that it has been a frustrating period for you.
Did you make the request? Can we expect our money this week? Now for who we are waiting?
Originally posted by Ripply
come on, when?
This is now in the hands of the partypoker guys, they have quite a few payments to process (all the Gemstone winners), and they have the data needed for that. It depends on their resources and workload but they are aware that this is of high importance.
Ok Guy's, can you write to this topic after you has been payed? Anyone who got the money.
I wrote this email to Partypoker:
"Hi,
Pokerstrategy is saying that You have all the data from them and it depends now on you when the Gemstones promotion is paid to players account.
When I can expect the payment from your side to be on my poker account?
Thanks,"
Their answer:
"Dear .....,
Thank you for contacting Customer Service.
Unfortunately there is still no update on the case. Once we do have any information we will contact you back immediately.
Your patience is hihgly appreciated.
In case you have further questions, we will be more than happy to assist you. We are available 24/7.
Thank you for choosing us as your online gaming site.
Best regards,
Teddy,
Customer Service"
I still in hope that we get our money somehow, somewhen.
But it is super annoying that both sides PS and Party pointing to each other and none of them confirms anything.........
Trust lost to both sites whatever happens......
Hey Ripply, I know it's a long wait. The payment requests have been made, please wait for the money to be granted to your partypoker accounts. Please be a little more patient, and sorry for the inconvenience.
Hi Martha,
Can You/or Your management finally speak with Partypoker and come up with an acceptable official statement about whats going on?
I think patient is over, I will report both sites tomorrow to the relevant authorities if money is not on my account......
Finally would be nice if PS responsible manager let his/her voice officially be heard in the forum and answer officially. Giving his name and title in the company.
Because sorry to say Martha you are just a messenger and not a responsible decision maker/not a manager in PS.
So time that PS gives an official statement not just by you..........
+1 unfortunately if I not receive the funds tomorrow I will start an infamous campaign against ps through forums and website, this couldn't be unpunished