As I published a few days ago, 888poker blocked my account (240$) with no reason and they don't answer to my messages, 888Rep asked for my nickname, after 8 days I am still waiting for his answer...
Originally posted by kloe888
As I published a few days ago, 888poker blocked my account (240$) with no reason and they don't answer to my messages, 888Rep asked for my nickname, after 8 days I am still waiting for his answer...
The case is under investigation.
Regards
The same happened to me - after I asked them to limit my account to certain stakes and times, they just closed down my account completely and would not even react to emails. Very strange behaviour on their part in my opinion.
Since the 23d of may 888Poker blocked my account (240$). I sent my ID, driver's licence and passport, the same documents verified and accepted in 3 days by Pokerstars, PartyPoker, Neteller and Skrill.
More than one month and no answer...
888Rep, thanks for your reply, I appreciate it.
I sent passport and ID the 26th of May, one month ago... How long do 888 need to check them ???
Account Upgrade
Dear xxx,
This is the Operations Team at 888poker and we are contacting you with regards to your account with username kloe888
Thank you for sending in the new documents which have now successfully passed our verification process. As a result any restrictions which may have been imposed on your account have been removed.
Many thanks for your cooperation in this matter.