hm2 starting freezing

I have done everything what you wrote but my hm2 does not chance.

It was not me replying from the support team.

Just in short what they told you:
- change your regional settings (thats a windows thing, not a HM2 setting)
- create a new database (because there are damaged or invalid data in your current database)
- reimport your hands from c:\hm2archive into the new database.
- try with this new database
- change your windows regional settings back to the original value and try again

Please read me what i wrote, i had already done these steps.

I really sorry i bought this program, it did not help for me

You were writing about time settings before but what we told you was about regional settings. Did you understand that?

You created a new database, switched to this database and still have the same problem?
Then we need a new log.

When did you buy HM2?

I bought about 7-8 month ago. I will check for you tomorrow.

I did everything what you wrote me, but i still working the problem. But thanks for help, i know not easy helping if you can not see the program and computer, where are the problems.

Ok, thats to late for a refund.
Just send us a new log file and we will check it.