Hi,
I've been playing scoop, and I wanted to check my pokerstrategy account and I see that I didn't get any freaking points for this month,
seems to me as just another way pokerstars is dishonoring it's players and trying on every freaking turn to make more money off of it's players.
If I am incorrect, can you please check why is it that my long time tracked account is not getting points when I've been playing a lot of tournaments
since scoop started?
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4 replies
The best way is sending a ticket to our customer service and they can help you further.
Cheers,
SDK1987
Can you please click on your link and then click on the link Write a ticket? I tried from different computers, nothing is happening, does pokerstrategy even have the option to write tickets to your customer service? Why can't you just forward my complain from this forum thread to pokerstrategy support if I can't directly contact them through the link you've given me?
Originally posted by pericas1991
Can you please click on your link and then click on the link Write a ticket? I tried from different computers, nothing is happening
It may seem so at first glance, but what should happen after you click on 'Write a ticket' is that, under the list of your past tickets, a new web form 'Open a new ticket' should appear where you can write the query and then click on the yellow 'Send' button:
(I've only tested it in the latest Chrome.)