just updated to macOS Catalina this morning and updated PT4, but my HUD is now showing up in a wrong position and I can't move it to the right position manually. (know it's a very vague description)
Any other Mac users with similar issues?
Edit:
Just added a SS
Is this on a secondary/external monitor? Does it work on the primary monitor?
- Rob
Yeah, it's on a secondary monitor. It seem to be working on my primary screen. (have only tested it on hand replayer in PT)
This is a known issue so please open a Support Ticket so we can notify you when a fix is available.
- Rob
So a couple days ago my PT4 HUD just stopped showing hands. It imports the hands and I can see the tables I'm playing under 'View active tables' but the HUD just doesn't appear. Is this a known issue?
On Catalina the most likely cause of the HUD not appearing is not giving PokerTracker 4 'Screen Recording' permission - see this guide.
- Rob
Thanks a lot! Disable and enable screen recording did the trick. The HUD appeared right away after restarting PT4.
