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Originally posted by GGPokerCasey

Originally posted by RedsYNWA
It would be really nice if you could turn the insurance off it's a pretty annoying feature since i have no interest in ever buying insurance on a hand.You either have to keep clicking it manually or wait an age for the timer to time down which usually breaks tables up by slowing them down to much.

We are working on UI improvements for the insurance product - we understand it's a bit crude.

Good to hear thanks for the reply.


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metmaster2
Joined: 04.02.2006

Originally posted by GGPokerCasey

Originally posted by metmaster2
Hey GGPokerCasey. I am crossposting this because you may probably answer the question from first hand.

Originally posted by metmaster2

Originally posted by Natural8Rep

Originally posted by metmaster2
Can you give a comment on the fact that a representative of N8, twitch streamer "icho90" is clearly using a HUD on other sites while also playing on N8?

Some players might play on more than one site at the same time, in icho90's case, he could be using a HUD (Poker Tracker or Holdem Manager) for sites other than Natural8. Only these two HUD are allowed to be running while playing on Natural8 as they are not compatible with our system. HUD other than PT and HM is strictly prohibited.

I hope this clears up any concerns you may have, feel free to ask me if you have any further questions.

ok i understand. does this also apply for GGpoker? Since i thought there were cases when people got a warning for just having PT4/HM open while also having N8 oder GGpoker open.

This absolutely applies to GGPoker - HUD's are strictly prohibited.

I will specify it because i think you didn't understand the question completely.
I know HUDs are not allowed on GG.

But is it okay to have PT4/HM2 open and running (for the use on other pokersites) while also playing on GG (where there is no HUD running)?


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Originally posted by GGPokerCasey
We'll take on board your thoughts re: rake display. :f_thumbsup:
That's all we can ask!

VS


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Hi, how can i watch my hand history, i play mtt on GG Poker, i need it for your tech. department, cause of tech .problems and disconnects during past GG MASTERS 300k GTD 150USD 16th February!


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edimovaz
Joined: 14.05.2017

Hi,

I recive a email with a promotion , but i didint find the way to verify my account.

Could you help me?


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Just a thought but GG poker should consider some type of free roll tickets for a bonus chest.I'm currently playing 4 tables of 5nl and you quickly realise that even the minimum rakeback chest of $1.50 only benefits the grinders and higher level players.Id have to play most of the day to achieve it so you want something to benefit the players that log in for an hour or two a day and play.

My thought would be a mix of those all in daily freeroll tickets along with some played freeroll tickets that you open a chest and win.Once you hit the minimum $1.50 rakeback level for a 24 hour period you no longer get the free roll ticket chest.Those tickets probably only offer players a minimal 1% back or something.And the outlay for the site is minimal if anything at all as the tickets pay for themselves in player rake.It guarantees anyone logging in and playing at least wins a chest to open if they aren't hitting that first rakeback level daily.Which most 5nl possibly even 10nl recreational players won't be so anyway just a thought.


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Hi RedsYNWA,
When I first started on GGPoker, they had "Chinese Zodiac Freerolls" every hour where you could win tickets to higher events.
They were good fun, good practice and I even won two of them outright. If you placed first in one of these you got a custom avatar.
I got a pig and a tiger. Woo Hoo.

Those are long gone.

They replaced them with "missions" -- you play a certain number of hands, or hit a certain combo to complete each day's mission.
This was fantastic, since you could complete a mission in a few hours.
Complete all 7 in a week and you got a ticket to a $10,000 freeroll on Sunday Morning.
I cashed in several -- in fact most of my GGPoker bankroll comes from these.

They're gone too.

I really hope they bring them back, or something similar.
If they came back, I might even play on GGPoker again!

Cheers,
VS


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Originally posted by VorpalF2F
Hi RedsYNWA,
When I first started on GGPoker, they had "Chinese Zodiac Freerolls" every hour where you could win tickets to higher events.
They were good fun, good practice and I even won two of them outright. If you placed first in one of these you got a custom avatar.
I got a pig and a tiger. Woo Hoo.

Those are long gone.

They replaced them with "missions" -- you play a certain number of hands, or hit a certain combo to complete each day's mission.
This was fantastic, since you could complete a mission in a few hours.
Complete all 7 in a week and you got a ticket to a $10,000 freeroll on Sunday Morning.
I cashed in several -- in fact most of my GGPoker bankroll comes from these.

They're gone too.

I really hope they bring them back, or something similar.
If they came back, I might even play on GGPoker again!

Cheers,
VS

Completely agree if your going to appeal to more recreational type players then offer something to appeal to them which keeps them on the site.Everyone wants to open the chests but for more recreational players and players who only spend a couple of hours a day playing they have no chance of even achieving them tbh.It's not always about the top line for players like myself "if that's the correct term" but i would like to open the chests even if it's for a minimal return it's the fun aspect of opening them and getting a bonus for your play.My custom for 2 hours a day should be just as valuable as those grinding for 10 hours day.My return from bonuses should just be less it shouldn't be zero though.


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Head Admin
Lanfear81
Joined: 04.11.2007

Regarding challenges/missions,
Seems there will be some challenges, for players of different levels/volumes, with the upcoming Spin&Gold sng's

GGPoker to launch Spin & Gold next week

(shamelessly plugging our news :f_biggrin: )


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efkay
Joined: 25.03.2005

hey casey,

another day with another all of a sudden disconnect, followed by a flawless restart/relogin with no problems. this time my tables reappeared. any news on this phenomenon?

e: can I send some logs to analyze this or something else to help your devs out?


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Originally posted by efkay
hey casey,

another day with another all of a sudden disconnect, followed by a flawless restart/relogin with no problems. this time my tables reappeared. any news on this phenomenon?

e: can I send some logs to analyze this or something else to help your devs out?

Ive had the same issue a few times although not in my last few sessions but i caught a disconnect on twitch and sent in the video.Support got back to me and said they had no issues on the site at the time of my disconnect.Ive never had an issue before on any other site so im left a bit puzzled by it as im sure its not a connection issue on my side.And as far as i can tell by speaking with support on GG poker they seem pretty unaware the problem exists for some players.


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GGPokerCasey
Joined: 09.01.2020

Just to let you know our tech team is monitoring disconnects or game drop very closely and are fully aware of the reports coming from players about this.


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Originally posted by GGPokerCasey
Just to let you know our tech team is monitoring disconnects or game drop very closely and are fully aware of the reports coming from players about this.

Oh ok nice to hear it's just when talking with support via email i was told they hadn't received any other reports of disconnection problems from players.It's possible mine was just the first report of it not that it really matters as long as they are aware of the problem.


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JustMillion
Joined: 21.04.2007

Hi, I have been told to ask for support in this thread. Two questions:

1. Why have I not received a welcome bonus yet? In the "Deposit Bonus" section there is no information except that "there is no bonus bla" ... I´ve cashed in right after sign up and as far as I remember there was no chance to provide a promo code... I even checked other sites to find any info about this before cashing in.. feels like fraud, sorry

2. According to Pokercraft, I actually should be up about 500bb (promo rewards not included) but my balance says breakeven. Is there something like a delayed money transfer or sth like this? Or does the rake (which is not mentioned in any hand history btw) equal a player´s individual winrate? Again this feels like fraud, sorry

GGP is the best alternative poker site I´ve seen for quite a long time and I enjoy playing there a lot... hopefully you can help me out.

Many thanks in advance!


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Any chance i can get this checked on my account as well as ive only received the two tickets for signing up and account verification.I made a first deposit of $150 and haven't received the welcome bonus yet it just says "Sorry, we currently do not have any offers for you" in the welcome bonus section.I also didn't get a promo code option on sign up either.I'm also not tracking to pokerstrategy.com yet as my affiliate so if that can be checked as well it would be very much appreciated my poker username on GG poker is AArea52.

200% up to $1,000 bonus (not recieved)
$300 HoneyMoon missions (not recieved)
Free $2.10 + $5 tournament tickets (recieved)

Thank very much.


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JustMillion
Joined: 21.04.2007

Originally posted by JustMillion
Hi, I have been told to ask for support in this thread. Two questions:

1. Why have I not received a welcome bonus yet? In the "Deposit Bonus" section there is no information except that "there is no bonus bla" ... I´ve cashed in right after sign up and as far as I remember there was no chance to provide a promo code... I even checked other sites to find any info about this before cashing in.. feels like fraud, sorry

2. According to Pokercraft, I actually should be up about 500bb (promo rewards not included) but my balance says breakeven. Is there something like a delayed money transfer or sth like this? Or does the rake (which is not mentioned in any hand history btw) equal a player´s individual winrate? Again this feels like fraud, sorry

GGP is the best alternative poker site I´ve seen for quite a long time and I enjoy playing there a lot... hopefully you can help me out.

Many thanks in advance!

Sorry for self-quoting... I found the answer by myself, at least to point 2. There is no "No flop no drop" rule ... so every hand gets raked which is ridiculous. No need for further support here. Good luck


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BenitodeSoto
Joined: 09.03.2008

Hi,
I think my definition of word easy and yours in GG poker are different ;-). Honeymoon promotion - 30 easy missions - well begins easy but how "reach final table in daily or bounty tournament" can be easy mission? But even you pass it there better come later - "win bounty tournament" - sounds so easy ;-). Or "in all in situations run 3x and win all of them". I'm afraid last mission will be win "GG master" - doesn't matter it will be in Wednesday :-). Soft crashes few times - mostly on mobile, and all in insurance can't be switched off - so annoying. Rest is ok, finished today "play 500 AoF mission" - gamble but I get lucky and hitted SF jackpot. Generally with future promotions - give us a chance to make conditions :-)
Ps. Still no points from GG - I'm waiting 3 weeks - I will wait longer - support is working on it.


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UPAY4DINNER
Joined: 28.09.2009

Originally posted by BenitodeSoto
Hi,
I think my definition of word easy and yours in GG poker are different ;-). Honeymoon promotion - 30 easy missions - well begins easy but how "reach final table in daily or bounty tournament" can be easy mission? But even you pass it there better come later - "win bounty tournament" - sounds so easy ;-). Or "in all in situations run 3x and win all of them". I'm afraid last mission will be win "GG master" - doesn't matter it will be in Wednesday :-). Soft crashes few times - mostly on mobile, and all in insurance can't be switched off - so annoying. Rest is ok, finished today "play 500 AoF mission" - gamble but I get lucky and hitted SF jackpot. Generally with future promotions - give us a chance to make conditions :-)
Ps. Still no points from GG - I'm waiting 3 weeks - I will wait longer - support is working on it.

The missions get tougher after 20.

It is very achievable to make 25 and get the $110T ($150 in total prizes up to that point)

You didn't expect them to give up $300 to everyone for little work now did you?


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UPAY4DINNER
Joined: 28.09.2009

Originally posted by RedsYNWA
Any chance i can get this checked on my account as well as ive only received the two tickets for signing up and account verification.I made a first deposit of $150 and haven't received the welcome bonus yet it just says "Sorry, we currently do not have any offers for you" in the welcome bonus section.I also didn't get a promo code option on sign up either.I'm also not tracking to pokerstrategy.com yet as my affiliate so if that can be checked as well it would be very much appreciated my poker username on GG poker is AArea52.

200% up to $1,000 bonus (not recieved)
$300 HoneyMoon missions (not recieved)
Free $2.10 + $5 tournament tickets (recieved)

Thank very much.

The Honeymoon promo needs to be taken once you sign up (within 7 days if I remember correctly)

Maybe this is why?

For the FDB email help@ggpoker.com and they will attach it to your account.


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UPAY4DINNER
Joined: 28.09.2009

Originally posted by JustMillion
Hi, I have been told to ask for support in this thread. Two questions:

1. Why have I not received a welcome bonus yet? In the "Deposit Bonus" section there is no information except that "there is no bonus bla" ... I´ve cashed in right after sign up and as far as I remember there was no chance to provide a promo code... I even checked other sites to find any info about this before cashing in.. feels like fraud, sorry

2. According to Pokercraft, I actually should be up about 500bb (promo rewards not included) but my balance says breakeven. Is there something like a delayed money transfer or sth like this? Or does the rake (which is not mentioned in any hand history btw) equal a player´s individual winrate? Again this feels like fraud, sorry

GGP is the best alternative poker site I´ve seen for quite a long time and I enjoy playing there a lot... hopefully you can help me out.

Many thanks in advance!

Rake is not shown in Pokercraft.

You can always email help@ggpoker.com for a breakdown of rake paid.


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