I got email from Fulltilt about 11$ satellite ticket. But in cashier>deposit i don't see plaice to enter it. Bin playing on pokerstars for like 10 years never had this problem before. Dose anyone has same problem?
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If the email says you got a ticket, then you already have it, and should not need to enter it.
Since PokerStars and Full Tilt are totally linked, just go to "Tools"; "My Games and Tickets" ; "Tournament Tickets" in either client, and the ticket should be there.
It may be that you are pre-registered.
If you are then in the PokerStars client, just type CTRL-R anywhere and if you are registered in anything it will appear.
Best of luck,
VS
Thanks for response.
Email says i got to deposit using code but there is no place to enter it(there was in past but i cant find it).
I tried depositing whiteout code but din't get ticket(not surprised).
Also no response from support for like 3h now.
I'm afraid you'll have to wait for support.
I tried to do a deposit to test this, but like yourself I did not see a place to enter the code, and I did not want to get past the point of no return.
BTW, the last time a similar thing happened to me, support granted my the benefit of the deposit code even though I had messed up.
In that case, I deposited CAD by mistake, instead of USD so my amount fell short of the minimum.
After I topped it up, I got the benefit.
Also, in that case I was dealing with PokerStars, and it appears that FT and PokerStars use the same customer service addresses.
Hopefully it will work out -- let us know!
Best Regards,
VS