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GGPoker Official Rep - HELLO!

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superhans99
Joined: 29.04.2011

Yeah I know. Just need one to finish 25 missions.

Wanna consider if the chances are still better with the next days then today. Had also some discussions with the livechat because of the announced "EASY" Missions, which is redicoulus. First had "Hit Quads in Omaha", did it 2 times after burning a lot of money and 500 hands. But two times it was a chopped pot because we run it twice and three times... Which was not excluded in mission details -.-


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UPAY4DINNER
Joined: 28.09.2009

Originally posted by superhans99
Yeah I know. Just need one to finish 25 missions.

Wanna consider if the chances are still better with the next days then today. Had also some discussions with the livechat because of the announced "EASY" Missions, which is redicoulus. First had "Hit Quads in Omaha", did it 2 times after burning a lot of money and 500 hands. But two times it was a chopped pot because we run it twice and three times... Which was not excluded in mission details -.-

Aim for 25!


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shantri333
Joined: 06.01.2018

Hi, registered with poker strategy bonus code, verified acc etc. Been more than 48hrs now and was just wondering when the tickets will be credited as per promo? Not sure if there’s any delay but thought I’d check in any case. Tx


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Originally posted by shantri333
Hi, registered with poker strategy bonus code, verified acc etc. Been more than 48hrs now and was just wondering when the tickets will be credited as per promo? Not sure if there’s any delay but thought I’d check in any case. Tx

Hi shantri333,
48 hours -- especially over a weekend -- is within the normal range.
If you haven't heard anything by tomorrow night, I suggest that you create a customer support ticket Follow the link then click the beside "Open a new ticket"
Give them all the details you can, such as your GGPoker username, the date when you joined, any relevant codes and so on.

All the best,
VS


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shantri333
Joined: 06.01.2018

Will do, thanks for feedback


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CheckNicholson
Joined: 02.08.2008

Hi,

I have just registered at GG and deposited, haven't seen any issues there.
But...
When I tried to use my spin n go tickets, I choose to enter 2 games, but only one started, the other went "waiting for other players".
I couldn't unregister, nothing happened when I clicked on it. I logged off and logged back, something tried to load (maybe a spin n go table), but it failed eventually, and the ticket was gone.
Now I have tried to register for a tournament which was running, the amount has been withdrawn from my account, but no table has opened at all.

Is it something that occurs very often?
Im getting concerned about the software tbh, these things should never happen. I don't mind the value of the 1$ ticket, but how can this happen?


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Hi CheckNicholson,
I suggest that you contact support@ggpoker.com
Give them all the details you can, such as your username, the date when this occurred so on.

Best Regards,
VS


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CheckNicholson
Joined: 02.08.2008

Hi,

Thanks, they already gave me back the ticket and the entry fee to the tourney.
My question was how often these things occur at GG?
What is your experience, people?
Is the software reliable? It looks like it's full of bugs and some weird things might happen from time to time


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UPAY4DINNER
Joined: 28.09.2009

Maintenance today caused issues.

Not a regular occurrence.


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efkay
Joined: 25.03.2005

fetaure requests:

- make a 100% preflop openraise from SB like in older versions instead of 2.5bb (PLO CG)
- make a run it multiple times auto accept option
- make an auto-decline-insurance option
- show seperate rake pot on table or in HH


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babaa
Joined: 27.05.2007

Hi, can I import the handhistories into HM2 or Hand2note?


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Lazza61
Joined: 23.03.2011

Originally posted by babaa
Hi, can I import the handhistories into HM2 or Hand2note?

Not sure about HM2/H2N, but it might be similar to the PT4 process described here.


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efkay
Joined: 25.03.2005

wont work with hm2, need hm3


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Bl1nd
Joined: 05.05.2020

Your website is so obscure, and the way rakeback works is not far from a scam, the Player Value Index is just borderline scam, the fact that when u are winning u dont generate any rakeback at all is simply abusive.

Be more clear with the whole player value index or simply make it equal for everybody, as soon as im on a winning session my fish buffet points come to a halt almost it is ridiculous


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Hello,
if you can mobile app improve it when you close the app for a few seconds you don't have to log in again.
It is especially important when you are playing a tournament and then you are wasting time, something like pokerstars has.


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Hello,
Today I hit four of a kind 0.25/0.5 omaha but I didn't get big hand jackpot, can you please check it?

NMZK is my username, I can't find hand history to tell you hand number or anything else,

** I know rules, I had min. 15 BB played, I had 99 and got in a board 99.


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Hi nmzk22G,
Welcome to PokerStrategy.com! :welcome:

Although there is a GGPoker rep that visits this forum, you are much better off to contact their support directly.
Use: support@GGPoker.com

You'll need to give them the exact date and time of the hand.
It is probably best if you use the hand history (Pokercraft) tool to send them the exact hand.

Best of luck :gl:,
VS


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pceetje
Joined: 15.02.2009

Any chance ggpoker wil apply for a belgian license?


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Bl1nd
Joined: 05.05.2020

Today the software basically stole 4 3$ spin gold entrances from me. I registered to 4, the loading wheel started spinning nothing happened, i registered to another 4 inmediatly, when i check my history and pokercraft the software didnt put me in the tables but the money was deducted i was just there sitting out

Get your stuff together every sunday your software gets all laggy and it is dumb

EDIT: Now i was in 4 games waiting for the spin and all of a sudden i was inside the game sitting out. YOU GUYS ARE A JOKE

EDIT2: Tables keep freezing i hope they refund peoples money. Tables are all buggy i just got a game with 2 dudes sitting out because their game probably froze


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Bl1nd
Joined: 05.05.2020

If it wasnt enough all the problems i had with GG poker, i play spin and golds, i was in the leaderboards of the 3$ spins in the 17th position winning 55$ all of a sudden the week ended and i disappeared from the leaderboards, also the leaderboards now show weird scores wich are impossible because i was checking the leaderboard and it updates inmediatly there is no way somebody made 6000 points in 2 hours

This site is just shady. Im cashing out my money...

Update: They refused to give any compensation for their shitty software even when it is clear to see in the hand histories that i was sitting out in 4 spin gold while i launched 4 more inmediatly even when u can only play 4


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