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Bought Poker Tracker - No Silver status

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roshdc
Joined: 05.04.2020

Hi,
I was just wondering how long it takes for a Poker Tracker purchase to give you Silver status? I was hoping to start watching the silver videos soon but I am still on Basic.

Many thanks,


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3 replies
Super Moderator
VorpalF2F
Joined: 02.09.2010

Hi roshdc,
I suggest that you create a customer support ticket Follow the link then click the beside "Open a new ticket"
Give them all the details you can, such as your username, the date when you joined and so on.

Cheers,
VS


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roshdc
Joined: 05.04.2020

Thanks, I contacted them and they sorted it out!


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Thanks roshdc for letting us know!
It's helpful to know that things work out for the best sometimes...


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