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Sadly withdrew my bankroll today because of the new updates (more pop-ups) and the removal of auto top up.The new hourly pop-up stating winnings and losses which btw is never accurate.Has to be the most ridiculous thing i have ever seen on a poker site.Anyone with the cognitive ability capable of creating an account and depositing money can keep track of their bankroll for an hour or two.

"If it ain't broke don't fix it"


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Originally posted by RedsYNWA
Sadly withdrew my bankroll today because of the new updates (more pop-ups) and the removal of auto top up.The new hourly pop-up stating winnings and losses which btw is never accurate.

If the hourly pop-up included rake, I could live w/o the auto-top-up.
I mean, after all, if you're above starting stack you don't need it -- right :coolface:


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CheckNicholson
Joined: 02.08.2008

Hi,

Apparently I don't get any points at pokerstrategy by playing at GG Poker.
I signed up through your link and did everything as required to be eligible for this.

Can someone please take a look?

Thanks


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Originally posted by CheckNicholson
Apparently I don't get any points at pokerstrategy by playing at GG Poker.
I signed up through your link and did everything as required to be eligible for this.

Hi CheckNicholson,
I suggest that you create a customer support ticket Follow the link then click the beside "Open a new ticket"
Give them all the details you can, such as your username, the date when you joined and so on.
No-one here has access to your account information, but PokerStrategy.com customer service people can.

I also suggest that you contact GGPoker customer support directly as well.
If you did indeed follow all the instructions, between the two it will get sorted out.

Sometimes, even if you missed a step, it can still be rectified.
Sometimes not.

Best of luck :gl:,
VS


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adasko99
Joined: 13.02.2011

tournament tickets expire too quickly, I lost like three now :f_frown:


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Bart89
Joined: 24.10.2014

When will the network fix the problem associated with instant closing of the client during the game? It's just disgustingly impossible to play normally, especially critical for tournament players.


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BronkoBuster
Joined: 30.10.2006

Hello,

Where can i see the status of my Welcome Bonus? THX


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Lazza61
Joined: 23.03.2011

Originally posted by BronkoBuster
Hello,

Where can i see the status of my Welcome Bonus? THX

In the bottom right corner of the client, there should be a "My Promo" button.


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hi, i dont usually use forums so i dont know how this works or if anyone can help here. I am from a country called Qatar were ggpoker is legal but depositing to gambling sites is illegal. so i created the account but cannot deposit the money. is there a way that i can pay someone through paypal and then have the money transferred into my ggpoker account? I tried everything and nothing works.

Edit: I am willing to transfer first on paypal and then ask for the money to be transferred to my acc. willing to pay service fees :f_drink:
please help.


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Hi khal17,
Welcome to PokerStrategy.com! :welcome:
Although we sympathize with you, it is important to realize that it isn't OK to ask total strangers to help you circumvent your country's laws.
Also, it is against our forum principles

I suggest that the best thing to do is to ask GGPoker's customer support for suggestions.

Best Regards,
VS


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Foldjudge
Joined: 13.06.2020

Hi Casey,

Nice to see one from GG here.

I play on GG and I'd like to know why no SNGs are offered and whether there is something in planning for the future?

Thanks in advance and have a lucky time!


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adasko99
Joined: 13.02.2011

Americas Cardroom does Bitcoin deposits and withdrawals brotha :f_cool:


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Lazza61
Joined: 23.03.2011

Originally posted by khal17
hi, i dont usually use forums so i dont know how this works or if anyone can help here. I am from a country called Qatar were ggpoker is legal but depositing to gambling sites is illegal. so i created the account but cannot deposit the money. is there a way that i can pay someone through paypal and then have the money transferred into my ggpoker account? I tried everything and nothing works.

Edit: I am willing to transfer first on paypal and then ask for the money to be transferred to my acc. willing to pay service fees :f_drink:
please help.

Originally posted by adasko99
Americas Cardroom does Bitcoin deposits and withdrawals brotha :f_cool:

So does GGPoker. :f_love:


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adasko99
Joined: 13.02.2011

pardon, I did not know :)


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vengeance77
Joined: 18.04.2010

Hi,
I registered my account at 1st July and I provided all required documents for ID verification via help@ggpoker.com at the same day. 4 days later I received email from the support, that the proof of address shouldn't be older than 180 days which is ridiculous, because it was my last bank statement! I sent another proof of address.
Today at the 7th day my account wasn't verified yet, so I tried to provide all documents again via the poker client. After all I had no choice, but to activate my Honeymoon missions and watching the 1st expire, because of impossibility of depositing and playing. So I lost at least 50% of the new user promotion because the last one requires 30/30 missions for 150$.
Can you reset my honey moon missions ones my account is finally verified or compensate me somehow, because I am very disappointed!
Thank you for your understanding and cooperation.


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Hi vengeance77,
I suggest that you contact GGPoker support using support@ggpoker.com
Give them all the details you can, such as your username, the date when you joined and so on.

You might also try their discord server -- there are often GGPoker partners there that might point you to a way to get this resolved faster.

Best of luck :gl:,
VS


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efkay
Joined: 25.03.2005

currently there is a daily leaderboard on PLO CG tables with WSOP voucher. do we pay another 1bb for every 30bb in the pot? like bighand jackpot or leaderboard of r&c?


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Odier
Joined: 09.09.2009

Hi, so there is not an official answer the possibility of using PT4 HUD on stats while having GGPoker without getting a ban? Want to expand my multisite grinding...


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Originally posted by Odier
Hi, so there is not an official answer the possibility of using PT4 HUD on stats while having GGPoker without getting a ban? Want to expand my multisite grinding...

It is not possible to use PT4 HUD on GGPoker -- it just would not work.

I recall reading a reply that said it was OK to have PT4 open while playing, but I cannot find it.

I suggest that you email GGPoker support -- support@ggpoker.com -- and ask them directly to be certain.

Cheers,
VS


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efkay
Joined: 25.03.2005

I read somewhere that youcan grind with pt4 hm3 running for other sites but once you are trying to point that hud to gg and they catch you your account is gone

for those who really want to be on the safe side: I'd suggest a virtual machine with poker clients and HUD


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