Hey Hawanuka,
If you played your first hands yesterday, you should receive your first StrategyPoints tomorrow moring. There's always a 2 day delay between playing and receiving your StrategyPoints, as we first need to receive the information from our partners.
However, if you still didnt recieve any StrategyPoints by the end of the week, you can open a ticket for our customer support and we will check with Unibet/
@andy, thanks 
For general questions the general Unibet forumboard can be used 
https://forums.pokerstrategy.com/forum/board.php?boardid=1469
Thank you both,
i opened a ticket now because the unibet support told me already in live chat I am not tracked. I did not played a hand, because I wanted this fist repaired. Are you sure this will be ok to play before. I dont what that afterwards a tracking is not possible any more? I read theat in the german board ..... so .....?
did u put your Unibet Poker User ID: "number" on this page https://www.pokerstrategy.com/unibet/
UnibetAndy
Hey. I had a ticket for the Neptune tournament worth 50 euros, today it expired and I registered for the tournament. but the tournament itself was canceled and my ticket was lost. is it possible to extend this ticket for several days?
Originally posted by Tara771
UnibetAndy
Hey. I had a ticket for the Neptune tournament worth 50 euros, today it expired and I registered for the tournament. but the tournament itself was canceled and my ticket was lost. is it possible to extend this ticket for several days?
If you give me one of your table aliases I'll get a new one credited to you.
Originally posted by UnibetAndy
Originally posted by Tara771
UnibetAndy
Hey. I had a ticket for the Neptune tournament worth 50 euros, today it expired and I registered for the tournament. but the tournament itself was canceled and my ticket was lost. is it possible to extend this ticket for several days?If you give me one of your table aliases I'll get a new one credited to you.
tara771
Originally posted by Lanfear81
Hey Hawanuka,If you played your first hands yesterday, you should receive your first StrategyPoints tomorrow moring. There's always a 2 day delay between playing and receiving your StrategyPoints, as we first need to receive the information from our partners.
However, if you still didnt recieve any StrategyPoints by the end of the week, you can open a ticket for our customer support and we will check with Unibet/
Everything is fine now. Support helped. Thanks a lot.
Originally posted by BUBU1x
Where can I find Sit out on the next BB on this new software?
click the X in the top right corner of the table
Concerning the new software. It is nice. I would recommend to have some mouse over tips on the different icon buttons, to know what is really behind this.
Hello, I cannot see my raffle tickets in the client. Do I automatically take part in the raffle?
Originally posted by Anonym92
Hello, I cannot see my raffle tickets in the client. Do I automatically take part in the raffle?
The raffle tickets do not appear in the client. We have a list of everyone's tickets ready for the draws on the 4th of November.
Hi Andy,
I send this text also to the support by mail:
I sincerely hope you can help me.
Since I play poker on your site, I have restricted myself with a bingo loss of 1 euro a week.This Monday I was so lucky to win around 50 euro on the bingo and to secure this profit, I wanted to exclude myself from playing bingo this week.
However, I totally misclicked on your site, and by accident excluded myself from poker instead of bingo, which I found out after I could not rebuy at the poker table.
This was never my goal, and I really hope you can cancel the restriction.
I am looking forward for you reaction.
Originally posted by najtreg12
Hi Andy,I send this text also to the support by mail:
I sincerely hope you can help me.
Since I play poker on your site, I have restricted myself with a bingo loss of 1 euro a week.This Monday I was so lucky to win around 50 euro on the bingo and to secure this profit, I wanted to exclude myself from playing bingo this week.However, I totally misclicked on your site, and by accident excluded myself from poker instead of bingo, which I found out after I could not rebuy at the poker table.
This was never my goal, and I really hope you can cancel the restriction.
I am looking forward for you reaction.
Any requests like this will need to go through CS I'm afraid.
Hi,
I got a message "Player disabled". I checked my verification page, there is everything ok nothing shown that something is missing. The mail mentions routine checks, how long will that take? It was about 4 hours ago? Have I done something wrong?
Thank you very much in advance.
Originally posted by wickus
Hi,I got a message "Player disabled". I checked my verification page, there is everything ok nothing shown that something is missing. The mail mentions routine checks, how long will that take? It was about 4 hours ago? Have I done something wrong?
Thank you very much in advance.
Without a table alias I'll be unable to find your account. If you can provide me one then I can take a look.
