The country you are registered from has been added to the list of blacklisted countries. You'll need to contact CS to confirm the best way to get any remaining funds withdrawn. Apologies the initial email you received was not more informative about what had happened.
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Thank you, that was just my 2nd thought when I heard from friends that their monthly money transfer from their country in Europe to here is no more working.
Thank you for your answer.
Basically you can play anonymously on Unibet. So I wanted to know what Unibet does to prevent fraud through Botting, Collusion and RTA? On an anonymous site these practices should be much easier, so there should be high security measures in my opinion.
it is hard to play collusion at unibet because u cant pick table u sit at cash game....it is possible but it is difficult...
Hey Andrew, German Player here. How can I tile my 4 Tables while playing on the Browser client ?
with tile i mean put them next to eachother and not cascaded(on top of eachother) ?
Originally posted by Anonym92
Thank you for your answer.Basically you can play anonymously on Unibet. So I wanted to know what Unibet does to prevent fraud through Botting, Collusion and RTA? On an anonymous site these practices should be much easier, so there should be high security measures in my opinion.
We see the players as a single usernumber rather than 5 aliases so it's easy for us to track activity. We have a dedicated fraud team proactively monitoring games and using various tools to detect fraudulent play. We also receive player reports that are always checked.
Originally posted by JohnnyLangen
Hey Andrew, German Player here. How can I tile my 4 Tables while playing on the Browser client ?
with tile i mean put them next to eachother and not cascaded(on top of eachother) ?
If you click on the burger menu (three horizontal lines top left of a table) there is an option for split view that will make the tables tile in a 2 by 2 grid.
Originally posted by UnibetAndy
The country you are registered from has been added to the list of blacklisted countries. You'll need to contact CS to confirm the best way to get any remaining funds withdrawn. Apologies the initial email you received was not more informative about what had happened.
Hello Andy,
Meanwhile I am very unhappy with this situation. As I wrote your support I totally understand, why my account has been deactivated by Unibet, even it is not my fault as you see in below link. My only fault is that I am stuck here at the moment.
Reason why Mauritius is blacklisted.
Twice I had to contact the support through this chat. The second time was very annoying because it took very long without any feedback until the security team had an answer for the support member, while keeping me hanging in the chat.
What is aggravating me now is that Unibet is not able to transfer me back my money, the humongous amount of ~31 Euro because the transfer provider are not approving this transfer.
So what is the problem here? I provided my German, my Mauritian account, PayPal address, skrill address (which Unibet seem not to work with) or maybe it is possible to get the money towards my Pokerstrategy account? I don't know, please get this solved. In these times it should not be a big issue to transfer this small account to an IBAN account.
Maybe Pokerstrategy reading in can support in finding a solution?
Thanking you very much in advance.
Wickus
Originally posted by wickus
Originally posted by UnibetAndy
The country you are registered from has been added to the list of blacklisted countries. You'll need to contact CS to confirm the best way to get any remaining funds withdrawn. Apologies the initial email you received was not more informative about what had happened.Hello Andy,
Meanwhile I am very unhappy with this situation. As I wrote your support I totally understand, why my account has been deactivated by Unibet, even it is not my fault as you see in below link. My only fault is that I am stuck here at the moment.
Reason why Mauritius is blacklisted.
Twice I had to contact the support through this chat. The second time was very annoying because it took very long without any feedback until the security team had an answer for the support member, while keeping me hanging in the chat.
What is aggravating me now is that Unibet is not able to transfer me back my money, the humongous amount of ~31 Euro because the transfer provider are not approving this transfer.
So what is the problem here? I provided my German, my Mauritian account, PayPal address, skrill address (which Unibet seem not to work with) or maybe it is possible to get the money towards my Pokerstrategy account? I don't know, please get this solved. In these times it should not be a big issue to transfer this small account to an IBAN account.
Maybe Pokerstrategy reading in can support in finding a solution?Thanking you very much in advance.
Wickus
CS have tried to initiate another withdrawal for you. If that gets reversed again (you'll need to contact the provider you're trying to withdraw to for more information on why this is happening) then please contact Live Chat and they'll take your bank details to try and get your money withdrawn via bank transfer.
The Unibet Desktop app is not available anymore for German players.
I would like to cash out my BR until everything is clarified with playing from Germany, but cannot withdraw the money. I always get the error message "technical problems with the server" - what can I do? Would like to withdraw my money until everything is safe and clear for German players.
How can I cash out? Who can I contact?
Originally posted by Anonym92
When will German players be able to play via the software again?
Yes, the developers are currently creating a version of the desktop client with a 4 table cap. No ETA on it yet but it is being worked on.
Originally posted by Primrose6789
The Unibet Desktop app is not available anymore for German players.I would like to cash out my BR until everything is clarified with playing from Germany, but cannot withdraw the money. I always get the error message "technical problems with the server" - what can I do? Would like to withdraw my money until everything is safe and clear for German players.
How can I cash out? Who can I contact?
Apologies for missing this earlier. There have been payment system issues for the last two days so I expect this will have been the issue. If you try to withdraw now it should be fine.
Relax sent us a test build with the German table cap enabled so hopefully if there are no bugs it'll be released next month.
Every time I would like to cash out I get this error message:
This has been going on for more than 2 weeks! So where exactly is that "technical problem" and how can I withdraw the money?
Excuse me, I don´t mean to be rude, but I´m really really really fed up with those "technical problems" everywhere ..... 
Only Webbrowser for Germans?
Hello at all,
some poker guys from germany talking about that the "normal client" will be never available for germans in the future..
Is this information right? I Thought it was only temporally..
We expect the next client release on the 17th to include the table cap for DE players. Web devs on Unibet site will need to remove the block as well so it may be later in the day before this is completed.
Hi Andy,
Is there any way that I can get my poker results from Unibet?
I'm dutch so I can't acces community. Thanks in advance.
Originally posted by untchblf
Hi Andy,Is there any way that I can get my poker results from Unibet?
I'm dutch so I can't acces community. Thanks in advance.
Yes, you can contact CS and they can send you results or if you give me a table alias and what games/stakes/dates you want results for I can do it.
Thanks for your quick answer.
I would like to know lifetime results for:
sng 5max 25euro
sng 2max 25euro
all mtt
table alias untchblf
Hi
I have problem problem with Unibet aplication on mobile phone.
I cant't logging in to unibet (mobile application) and the website.
I enter the correct login and password and I do not go further, only the login screen is visible all the time. The application loads for a while and then the same login and password.
What could have happened. The problem has been present since 11/11. Previously, I had no problems logging into the application.
I cleared the data and cookies in my browser and only the login window appears also on mobile aplication.
Thank you for your help.
Sorry for my bad English.