Yeah, not good. I'm not sure if their delaying tactics are scamming or incompetance or just delaying to hold on to money for as long as possible.
After my withdrawal request, I got a 'Your Withdrawal Request Confirmation' email and then I got a 'Restrictions on your account' email asking for copy of my credit card and driving license, both front and rear. Did this and got a 'Approved withdrawal confirmation' and saw the money in my bank, minus $30.
Not happy, and told them via email, but wasn't intending on walking away, just wanted to use my stash elsewhere.
I then got another email, 'Please complete the verification of your account' asking for my credit card again, which I did.
I then get another email 'Please resend your documents', we cant read them. My arse.
I sent them again but with each exchange I get less and less likely tu use them.
... and the days just roll on by. Maybe their emails are restricted to one every God knows when.
Cheers,
Mike.
Sent that. 600dpi, as clear as a bell.