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GGPoker Official Rep - HELLO!

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sandraardnas
Joined: 11.01.2012

Hey, lately I received some cash dollars. I can only buy in with normal dollars (despite of what is said in the instruction that I can choose which dollars I want to use to buy in) and I can only use cash dollars when I rebuy. So, if I for example buy in with normal dollars, choose an option to auto rebuy with cash dollars and I lose stack, then cash dollars will be used for rebuy. And if I decide to leave after this then to which balance would dollars from the table return? Normal or cash dollars?


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nsavov
Joined: 24.09.2010

I got some questions too...
Do you plan to include any new games in the near future (stud/mixed games/omaha hi/lo)?
Or new game types (PLO Battle Royales, HUSNGs, On Demand tournaments, Fast Fold tournaments...)?
Or rake/fee changes - for example the All In or Fold Omaha SnG is really dope but the 10% tourney fee makes it impossible to grind :(

Basically, can you share with us what to expect or are you not allowed until we get the update?


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Schijtjong
Joined: 10.02.2015

Hello,

1. Are you opening full ring tables anytime soon?
2. How long does it take to get Strategy points after playing?

Thanks :)


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Hi Schijtjong,
About the strategy points, if you signed up using a PokerStrategy.com link, I suggest that you create a customer support ticket Follow the link then click the beside "Open a new ticket"
Give them all the details you can, such as your username, the date when you joined and so on.


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MeanGreen
Joined: 20.09.2007

Hi, a deposit question: I'm trying to deposit with iDeal, but the popup that's supposed to handle this stays empty using the client. The main screen tells me to enable popups in my browser, but I'm not sure which browser it's using.

I tried doing it via https://ggpoker.nl/nl/, logging in and then depositing there, but the opened popup gets blocked by my antivirus software as being harmful. I'm not really happy with the depositing being this difficult and potentally insecure.

You shouldn't surf here

https://ccport.praxispay.com

F-Secure SAFE has listed this website as harmful. We recommend you do not enter this website.

Edit: Small update to the above: I only just realised there are no full ring tables so that pretty much cooled what remained of my enthousiasm.


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mikaal2
Joined: 11.10.2021

Is there any way you guys at GG can let me choose 1 table background?
Its so annoying every tournament (normal, Bounty, Zodiac, WSOP etc.) has its own background with different colours and shapes.
I would love to be able to have a simple green felt.
The emoji's and other stuff are fine.... But having similar background on all GG tourneys would be a pleasure for my eyes for sure.
Thanks!


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Hi mikaal2,
Welcome to PokerStrategy.com :welcome:

An interesting idea.
I never noticed the backgrounds actually.
It took me a long time to learn to ignore all the other gimmicks.

For me the really tilting feature is the slow-roll river card.

I might also suggest that you send email to help@ggpoker.com with your suggestions.

All the best,
VS


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Stackoffski
Joined: 08.09.2021

Originally posted by VorpalF2F
For me the really tilting feature is the slow-roll river card.

This is the only thing I like :f_tongue:, I REALLY hate to have to decline insurance every time and every street while there easily could be a setting to always decline, but ... they make money from it so no setting? Same with running it mupltiple times although that is free.

And those emoticons popping up ... man

I am still in the Learning-to-ignore-the-unwanted-gimmicks phase.

Some feedback for GG I'm sure they'll change it


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Paulwall324
Joined: 10.12.2017

Hi mikaal,

Just a couple of quick questions if you can help please

- Has GGpoker been tested with Windows 11? I just wanted to check this before accepting the prompt to update.

- the 2nd thing is I've noticed is some really strange stats on the in-built HUD where a players 3BET stat can be far higher than VPIP. For example I'm looking now at the stats for player - across 990 hands the VPIP/3BET ratio is 19%/42%. I don't' really understand this as I always assumed 3BET% should always be lower? Or am I missing something?

PS Really enjoying the site!

Cheers


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Roachor
Joined: 03.01.2010

Originally posted by Paulwall324
Hi mikaal,

Just a couple of quick questions if you can help please

- Has GGpoker been tested with Windows 11? I just wanted to check this before accepting the prompt to update.

- the 2nd thing is I've noticed is some really strange stats on the in-built HUD where a players 3BET stat can be far higher than VPIP. For example I'm looking now at the stats for player - across 990 hands the VPIP/3BET ratio is 19%/42%. I don't' really understand this as I always assumed 3BET% should always be lower? Or am I missing something?

PS Really enjoying the site!

Cheers

HI. Just joined ggpoker yesterday and can play fine with windows 11.


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nsavov
Joined: 24.09.2010

@Paulwall324 3Bet means the time someone raises and you re-raise.

So if the first 2 hands were multiway limped pots and you folded preflop, you will have 0% VPIP. And on the third hand somebody raises before you and you re-raise them, then you will have 33% VPIP and 100% 3Bet because that was your first opportunity to 3bet.


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Paulwall324
Joined: 10.12.2017

@Roachor based on your reply I went ahead and updated, all good!

@nsavov thanks for your explanation which makes perfect sense, so 3bet is based on the hands entered where there was an opportunity to raise rather than the total number of hands played. I was really struggling to get my head around that one:D


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nelsonmanderla
Joined: 22.09.2015

hi is it possible to export notes from gg?


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BimbrowniK21
Joined: 30.11.2021

hey, i got some rly basic question, new guy in gg poker, im asked to verify my self, how im suppouse to do that in case when i cannot upload anything? there is no button to just click - upload (bank statement or utility bill) in kyc verification.


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Hi BimbrowniK21,
Welcome to PokerStrategy.com :welcome:

I'm not the GG rep, but I have this link that may help
https://help.ggpoker.com/article/775-how-to-verify-my-account
It seems to indicate that you send the documents to kyc@ggpoker.com

All the best,
VS


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nsavov
Joined: 24.09.2010

Anyone getting a white screen saying only "Unknown Casino" when opening the GGPoker Trivia?


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Originally posted by nsavov
Anyone getting a white screen saying only "Unknown Casino" when opening the GGPoker Trivia?

I got a black one saying something like "No dealer at this table" — but it opened a few seconds later.
I didn't play anything though


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nsavov
Joined: 24.09.2010

I think you opened their casino games. I am talking about the GG Trivia button that is just above the Fish Buffet button.
Apparently there will be a free trivia every Sunday at 13:30 GMT with money prizes. Registration will be opened 24h before it starts. But I am getting this damned white screen...

I asked them and they said it's not out yet and they are aware of the white screen with the message. Hopefully it will work tomorrow.


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Super Moderator
VorpalF2F
Joined: 02.09.2010

No, that is the one I clicked

Spoiler

When I do, I see this:

Spoiler

When I click the OK button, I see this:

Spoiler


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nsavov
Joined: 24.09.2010

I wasn't able to play it. Did you play? Can't seem to find any videos or streams of the event.


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