It is now 9 days into the month and it is showing 0 strategy points for my account even though there should be hundreds if not thousands.
Originally posted by MYLFF
It is now 9 days into the month and it is showing 0 strategy points for my account even though there should be hundreds if not thousands.
Hi MYLFF,
I suggest that you create a customer support ticket Follow the link then click the
beside "Open a new ticket"
Give them all the details you can, such as the poker room involved, your username, the date when you joined and perhaps your playing history.
The customer service people have access to your account data — no-one on the forums can help with this problem.
Bear in mind that for some rooms, points takes days or even weeks to appear.
Cheers,
VS
Hi MYLFF,
we get the KKpoker Strategy Point data on a weekly basis. This week has been a bit swamped so unfortunately last weeks data will only be online tomorrow - sorry for that!
What is my username for natural8 poker? My nickname which i see in poker tables or my login e-mail?