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Strategy Points not being recorded

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MYLFF
Joined: 20.07.2022

It is now 9 days into the month and it is showing 0 strategy points for my account even though there should be hundreds if not thousands.


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Originally posted by MYLFF
It is now 9 days into the month and it is showing 0 strategy points for my account even though there should be hundreds if not thousands.

Hi MYLFF,
I suggest that you create a customer support ticket Follow the link then click the beside "Open a new ticket"
Give them all the details you can, such as the poker room involved, your username, the date when you joined and perhaps your playing history.

The customer service people have access to your account data — no-one on the forums can help with this problem.
Bear in mind that for some rooms, points takes days or even weeks to appear.

Cheers,
VS


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MYLFF
Joined: 20.07.2022

Maybe I'll just wait then.


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Head Admin
SvenBe
Joined: 19.04.2006

Hi MYLFF,

we get the KKpoker Strategy Point data on a weekly basis. This week has been a bit swamped so unfortunately last weeks data will only be online tomorrow - sorry for that!


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MYLFF
Joined: 20.07.2022

Thanks guys. I assume you're both guys. Lol


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Jafreiteris
Joined: 21.05.2008

What is my username for natural8 poker? My nickname which i see in poker tables or my login e-mail?


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MYLFF
Joined: 20.07.2022

The name/email you use to login to your account Jerfrititis.


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