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GGPoker Official Rep - HELLO!

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GGPokerFeargal
Joined: 24.08.2023

Hi there,

Thanks for you interest in the Honeymoon missions on GGPoker.

This mission you are referring to is difficult but it is the same mission for all players.

There will be no exceptions made.

I wish you the very best of luck in completing the remainder of your missions.

Thanks


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SirShovealot
Joined: 23.02.2024

Hi, I've just moved from several years at Pokerstars to GG. I don't know if my 'complaint' about GG has been raised before. After Stars' simplicity, I find the GG's UI to be very visually distracting. Is there any way to disable all animations? Also, I don't use all-in cash out or (god forbid) 'run it several times'. Can I disable these functions as well? A plus point, however, is the integrated HUD, though I find (at least for me) making notes to be a bit clumsy. Thanks. SSaL.


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Fefok
Joined: 15.04.2020

Hi,
What are the deposit and withdrawal options available? Is Neteller available for both?
Regards


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Head Admin
SvenBe
Joined: 19.04.2006

Originally posted by Fefok
Hi,
What are the deposit and withdrawal options available? Is Neteller available for both?
Regards

Hi, this depends a lot on the country you are playing from. I am pretty sure GGPokerFeargal can help you better if you told him where you're from.


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djukaZg
Joined: 13.04.2008

Hello,

Is there any news about new games on GGPoker, such as heads-up cash/tournaments, 8-game, Stud, Razz, etc.?


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GGPokerFeargal
Joined: 24.08.2023

Hi there,

No news on this front at the moment.

Keep an eye on our socials for announcements.

Thanks for the suggestion


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GGPokerFeargal
Joined: 24.08.2023

Hi there,

You can apply helmet mode whilst at the table to block out emojis/chat etc.

There is no way to disable EV cashout or "run it" multiple times.

https://help.ggpoker.com/article/24772-what-is-helmet-mode

Thanks


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GGPokerFeargal
Joined: 24.08.2023

Hi there,

Thanks for your question.

Please send an email to cashier@ggpoker.com.

The team there will let you know all the deposit/withdrawal options available in your region.

Thanks


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SirShovealot
Joined: 23.02.2024

Originally posted by GGPokerFeargal
Hi there,

You can apply helmet mode whilst at the table to block out emojis/chat etc.

There is no way to disable EV cashout or "run it" multiple times.

Thanks

Helmet mode is great. Thanks so much. Never knew there was such an animal. I now feel that I am just playing poker rather than participating in a cartoon film. Pity about the EV cashout or "run it" multiple times. Never use them, only for mugs. Though cash out is on by default at Pokerstars, it can be disabled. Run it twice is off by default and has to be enabled if you want to use it. All I know is that whatever scheme the house offers you, then they will gain more. Cynical moi?


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SirShovealot
Joined: 23.02.2024

I've played on Pokerstars for several years. But now I've recently started playing on GG. I multitable 4 at a time, sometimes 6. I'm having some problems with their software. I cannot get hot keys or smart focus to work. I've enabled both of them. Smart Focus doesn't work at all and a Hot Key only works if I hover my mouse pointer over the table which rather defeats the object of using hot keys at all.

BTW, Stars' software works both facilities flawlessly. Any suggestions? Thanks.


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nsavov
Joined: 24.09.2010

Originally posted by SirShovealot
I've played on Pokerstars for several years. But now I've recently started playing on GG. I multitable 4 at a time, sometimes 6. I'm having some problems with their software. I cannot get hot keys or smart focus to work. I've enabled both of them. Smart Focus doesn't work at all and a Hot Key only works if I hover my mouse pointer over the table which rather defeats the object of using hot keys at all.

BTW, Stars' software works both facilities flawlessly. Any suggestions? Thanks.

Check out Jurojin, it's free.


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Dembol87
Joined: 07.08.2011

Hello, I closed my account gg and now I would like to come back. I write to support but they reply that the account is permanently closed. Can anyone help? I want to play on GG


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altbar
Joined: 02.01.2009

HI.
I've written several emails to support@pokerok.com and haven't gotten a single response.
I tried to make a deposit. I wired the money. THE DEPOSIT HAS NOT BEEN CREDITED. It was on March 31.
Deposit method: SBP
Recipient: +79935873513
Amount: 9811 rub
I am incredibly frustrated and angry.
It's been 6 days now and I have not received a reply or a solution to my question. I have sent money to the specified details, the money has not been credited to my account. I demand to deal with the issue urgently, it's not funny.
My account is uk@altairika.com


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jeanarrache
Joined: 11.11.2009

is it possible to retag my account on pokerstrategy?

Thanks


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altbar
Joined: 02.01.2009

Why don't you answer me? It's been two weeks since my 100 dollars disappeared. What kind of attitude to a customer?


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Julia8
Joined: 22.09.2024

Hello! I has PokerOK account, l can switch to Natural8? I is now live in Thailand


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SartBimpson
Joined: 28.12.2024

Hello, I am from Germany and would like to register with GGpoker, but
I am not receiving a verification code from GGPoker. I have tried two email addresses and there is nothing in the spam folder.
Do you know this and have any tips?


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w3sby
Joined: 17.05.2011

Здравствуйте. Давно не заходил в ГГ покерок. Сегодня скачал приложение. Написали, что учетная запись заморожена. Что делать дальше подскажите пожалуйста?


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Super Moderator
VorpalF2F
Joined: 02.09.2010

Originally posted by w3sby
Здравствуйте. Давно не заходил в ГГ покерок. Сегодня скачал приложение. Написали, что учетная запись заморожена. Что делать дальше подскажите пожалуйста?

Originally posted by w3sby
Hello. I haven't logged into GG Pokerok for a long time. Today I downloaded the app. They wrote that the account was frozen. What should I do next, please tell me?

Hi
Was this meant for the Russian forum?

You are quite welcome to post in the English forum, but please post in English.
If necessary, you can translate to English using Google Translate before posting.

Here is my answer translated into Russian by Google translate:
Вам необходимо обратиться в службу поддержки клиентов GG.

Thanks!
VS


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w3sby
Joined: 17.05.2011

fatal error fail_to_download_config pid: 6buRssq+weocxnccrz2j/q==
после установки все работало вчера. Сегодня при запуске такая ошибка. Что делать?


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