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[Closed] Lost starting capital - won some new cash

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AAkthxbye
Joined: 17.12.2009

I got the $50 starting capital from PokerStrategy a while ago. I didn't have the patience to grind the microstakes though, and I lost the whole capital (without clearing any of the $100 extra bonus).

Today Bet365 organized four freerolls to celebrate launching their new software. I managed to get one final table and made $20. The question is, will this be counted as part of my $50 starting capital, implicating that I cannot withdraw this money without clearing the merit point requirements? And also, will this cash be taken if I don't log in to Bet365 for a while, as indicated in the starting capital instructions?


4 replies
AAkthxbye
Joined: 17.12.2009

For what it's worth, even though my poker balance in the client is showing a positive amount after the freeroll, on Bet365 website "Your balance" shows 0.00 withdrawable.


mafaz
Joined: 07.12.2007

dont worry your prolly loose those 20 as fast as 50 so you wont need to withdraw any


opal99
Joined: 05.02.2008

Hi AAkthxbye;

I'm not sure tbh, so I asked our admins for help. I'll (or maybe they'll) report back as soon as possible.

Good luck at the tables!


Hey there,

many apologies for the delays. I recommend you to contact my colleagues from customer support, as they'll be able to look into your case in detail.

Best Regards,

Hadi