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[Closed] [DONE] Wrong $ winnings

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sarvam
Joined: 28.12.2009

Greetings.

Two members reposted that Pokerstrategy.com Elephant it´s wrong on they winnnings.

Member1
This member reposted that is playing on WH and is bankroll is $267. Taking out the bonuses ($45) the total of winnings should be +/- $172. But Pokerstrategy.com Elephant shows that he is loosing $161.

What could be wrong?

Member2
This member reported this hand

Spoiler

Full Tilt Poker Game #29661429773: Table Mariano - $0.10/$0.20 - Limit Hold'em - 22:39:12 BRT - 2011/04/05 [21:39:12 ET - 2011/04/05]
Seat 1: neidecb ($2.23)
Seat 2: RosieDou ($4.85)
Seat 3: farma911 ($3.82)
Seat 4: ExactChangeOnly ($4.33)
Seat 5: ALKALION ($2.67)
Seat 6: CK_83 ($6.02)
Seat 7: RaphaelRop ($6.90)
Seat 8: wickedways57 ($6.97)
farma911 posts the small blind of $0.05
ExactChangeOnly posts the big blind of $0.10
The button is in seat #2
HOLE CARDS
Dealt to RaphaelRop [Js Jh]
ALKALION folds
CK_83 calls $0.10
RaphaelRop has 15 seconds left to act
RaphaelRop raises to $0.20
wickedways57 folds
neidecb folds
RosieDou folds
farma911 has 15 seconds left to act
farma911 folds
ExactChangeOnly folds
CK_83 calls $0.10
FLOP [3s 9h Tc]
CK_83 checks
RaphaelRop bets $0.10
CK_83 folds
Uncalled bet of $0.10 returned to RaphaelRop
RaphaelRop mucks
SUMMARY
Total pot $0.55 | Rake $0.02
Board: [3s 9h Tc]
Seat 1: neidecb didn't bet (folded)
Seat 2: RosieDou (button) didn't bet (folded)
Seat 3: farma911 (small blind) folded before the Flop
Seat 4: ExactChangeOnly (big blind) folded before the Flop
Seat 5: ALKALION didn't bet (folded)
Seat 6: CK_83 folded on the Flop
Seat 7: RaphaelRop collected ($0.53), mucked
Seat 8: wickedways57 didn't bet (folded)

But the Pokerstrategy.com Elephant says that he lost the hand

It's a error from Pokerstrategy.com Elephant?
Is there a way to fix the value of the winnings?

Thanks.


11 replies
stanisluv
Joined: 18.06.2008

please read this for FTP hands: [DONE] Bug:Analysis:FTP:Elephant shows incorrect results for the hand
:(
This may happened if user had problems with internet connection.


mrk1988
Joined: 04.02.2007

Hey sarvam,

in case stanisluv is right about this and the same thing happend - there is no way we can fix it but we will have a look at it.

Edit: Is there a possibility the user can send us his original handhistory?


sarvam
Joined: 28.12.2009

Hey.

Thanks both for the answers.

mrk1988: I will ask to the member send the original HH.

About the member that plays on William Hill do you have any clue what could be wrong?

Cheers.


stanisluv
Joined: 18.06.2008

User should send original Hand History from WH.


sarvam
Joined: 28.12.2009

Originally posted by stanisluv
User should send original Hand History from WH.

The member played more than 90k hands. D you want all Hand History?

Cheers :f_thumbsup:


mrk1988
Joined: 04.02.2007

Hey,

yes, please send all 90k hands to elephant[at]pokerstrategy[dot]com. It will take a while to reproduce the problem - but we need all his hands.


sarvam
Joined: 28.12.2009

Originally posted by mrk1988
Hey,

yes, please send all 90k hands to elephant[at]pokerstrategy[dot]com. It will take a while to reproduce the problem - but we need all his hands.

Ok. Will pass this info to the member.

Thanks :f_thumbsup:


Hi there,

Originally posted by sarvam

Member2
This member reported this hand

sarvam, it looks like we missed a refund of an uncalled bet here, can you please get us the original FTP hand history.

Thx in advance,
L

Edit: I nearly missed the "Spoiler" above - we don't need another original. We'll have a closer look at it issue [1528], thx


raphaelrop
Joined: 27.01.2011

Hi!
Im the member 2 related by Sarvam.

Do u guys need the entire file of the handHistory with the problem, or just the hand that had problem?


mrk1988
Joined: 04.02.2007

Originally posted by raphaelrop
Hi!
Im the member 2 related by Sarvam.

Do u guys need the entire file of the handHistory with the problem, or just the hand that had problem?

Hey raphaelrop,

we don't need any more information, since we have the original hand :) That should be enough for now. Thanks for posting _thumbsup:


mrk1988
Joined: 04.02.2007

Alright, this issue should be fixed in version 0.102.

I'm closing this thread now.