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[Closed] Power outage ---> Elephant won't start since

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saseca
Joined: 15.11.2009

Hello,

I'm on Windows XP sp3, I play at pokerstars, red the FAQ, elephant version: 0.102.40520.2, the log just ends when the power goes out. I will just post the beginning of it, so you know my PC specs.

2011-09-13 09:42:57,718 - [1] 265 INFO : -------------------- Launching 'Elephant.exe' (Version: 0.102.40520.2) --------------------
2011-09-13 09:42:58,906 - [3] 1453 INFO : -------------------- System Info --------------------
2011-09-13 09:42:58,906 - [3] 1453 INFO : CPU: AMD Athlon(tm) II X2 240 Processor at 2812 Mhz with 2 cores (x86 Family 16 Model 6 Stepping 2)
2011-09-13 09:42:58,906 - [3] 1453 INFO : OS : Microsoft Windows XP Professional (Microsoft Windows NT 5.1.2600 Service Pack 3)
2011-09-13 09:42:58,906 - [3] 1453 INFO : RAM: 3.00GB

Problem discription:
While I was playing this morning the power went out. I have no UPS, so the PC just shut down. Elephant won't start since. I just get the windows error "Elephant has encountered a problem and needs to close. Pls tell Microsoft about this, Send/Don't send error"

I tried reinstalling multiple times.

I don't know what other useful info I could give you.


3 replies
mrk1988
Joined: 04.02.2007

Hey saseca,

deleting your user.config (user configuration) file should do the trick.

In Windows XP go to:

C:\Documents and Settings\Username\Local Settings\Application Data\

Search for a file named "user.config" and delete all appearances. Restart PokerStrategy.com Elephant afterwards.


saseca
Joined: 15.11.2009

And here I though it would take a while to figure out what was wrong and how to fix it.

Thank you!

I guess it was in the FAQ after all...


mrk1988
Joined: 04.02.2007

_thumbsup: