For all those still waiting I would suggest getting in contact with Mansion customer services VIA the Mansion site to confirm that everything is ok.
I have just done that and had a some great help from Rhys there and he has passed my details to another department for investigation.
I would advise you all to do this before posting here as the problem seems to lie with mansion and not poker strategy.
I will post details of the outcome of my inquiry as soon as they respond.