Originally posted by moneytrain82
today i received an email. they said that someone played blackjack
so its obvious that someone hacked my account.its issue on casino side, so i need to email their support. and my account is closed for now.
what can i say, thats really bad luck.
i hope they will track ip or use some other methods to see that this wasn't me.
wasn't it ya ?
Originally posted by KozakFB
Wow thats pretty insensitive guys ^What reason does he have to lie about this?
Bacause the chances of getting drunk and gamble your roll away on BJ is way higher then your account getting hacked, trust me it happens more often then one would think.
Why would someone target an acount with only 1k in it, and if he did hack it, why lose money playing BJ instead of cashing out or chip dumping, lasty why leave him with 200$ instead of spending it all? Maybe the hacker sobered up in the process 
oh please...
i was building my bankroll playing NL20 for 2 months. I bought holdem manager, starting to read a lot and watch videos.
do u really think that i would go insanely drunk and then play stupid casino game for all of my roll?
i would rather take a shot at NL1000 instead. drunk or not.
how stupid should i be to go play black jack and then call support with idea of checking IP addresses and stuff.
so please, stop spam. i lost my month salary and a lot of time.
Originally posted by moneytrain82
oh please...i was building my bankroll playing NL20 for 2 months. I bought holdem manager, starting to read a lot and watch videos.
do u really think that i would go insanely drunk and then play stupid casino game for all of my roll?
i would rather take a shot at NL1000 instead. drunk or not.how stupid should i be to go play black jack and then call support with idea of checking IP addresses and stuff.
so please, stop spam. i lost my month salary and a lot of time.
+1
This is a very sensitive issue so I would appreciate if we could all keep our calm here until we find out what is going on
Many thanks,
Gary
Hi moneytrain82,
Thank you for your reply. I've forwarded your case through our Key account manager and we'll be back once we receive a reply.
Ingrid
Originally posted by IngridN
Hi moneytrain82,Thank you for your reply. I've forwarded your case through our Key account manager and we'll be back once we receive a reply.
Ingrid
thank you for your efforts.
today i got another email with few more questions.
i gave them all information and now i am waiting for reply.
Originally posted by moneytrain82
Originally posted by IngridN
Hi moneytrain82,Thank you for your reply. I've forwarded your case through our Key account manager and we'll be back once we receive a reply.
Ingrid
thank you for your efforts.
today i got another email with few more questions.
i gave them all information and now i am waiting for reply.
Good luck mate, and if you don't get it back it's not the end of the world... you've raised your bankroll from $200 to $1K before... and goddamnit it you'll be able to do it again!
Originally posted by moneytrain82
thx guys, i appreciate it.i am still waiting. 48 hours passed.
Any news since then? Unfortunately, we can't get more information until the account is under investigation.
I was wondering if they contacted you since?
Originally posted by IngridN
Originally posted by moneytrain82
thx guys, i appreciate it.i am still waiting. 48 hours passed.
Any news since then? Unfortunately, we can't get more information until the account is under investigation.
I was wondering if they contacted you since?
Unfortunately they did not. I am still waiting and checking email every few hours. 5 days passed. I hope they will give me any kind of information soon.
Hi moneytrain82.
Don't worry,888 poker is the serious company and i'm sure,that your money will back soon.
Why don't you play on Pokerstars?? 
This is very sad and unacceptable
IT happend with me also once, that I registered to Chili, where i wanted to play for their Deep Stack Open satelite, but didnt made it at the end at all, just regged there but no deposit, didnt played a hand at all. Than a year passed, i want to log in again to play the satelite, it says my account is blocked. Mail to the support, they frame me up, that i have several accounts with what i cheating, because i abuse their casino bonus with it. I was like WTF 
didnt even knew they have casinos. Than after some thinking and mailing with them, it turns out, they based this infromation on the IP adress. (Which could not have been the same when i registered, and when i tried to log in again) This made me think, and it turned out, that actually i was at my work place at the time of registration (this was my IP adress) and someone, who also worked there (usign onviously the same ip adress) really cheated at Chili with the caisino bonus.
What i wanted to tell with this example, and maybe can come handy in your case also, that ask them always to check what kind of IP adress the blackjack player used, or why they think it was you. They know basiclly every information about the user, even what kind of Windows version one uses, so it should not be a big problem for them to find it out.
i got answer.
they cant find anything suspicious, all IP addresses pointing to me. so there will be no money refund. now i am waiting to take away rest of my founds. 3 days passed. i am really tired, just want to take my 219$. i hope this will sort out fast.
i learn a lot about security, and for sure ill be more careful in future. this is real pain in the ...
so, i hope u all learned something from this, keep your passwords safe, and GL at tables.
yes everyone should avoid public places, unless frauding, then use public place! ;))
good luck to you as well!
So here is the thing, 'Cassava'... hmm sounds like a Sycilian maffia organization or is it just my imagination? :))
(jokes)
