I have installed 888 poker from official website but not from pokerstrategy and I would like to track this account to pokerstrategy. Is this possible ? I didnt make any deposit so far.
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Originally posted by camil87
I have installed 888 poker from official website but not from pokerstrategy and I would like to track this account to pokerstrategy. Is this possible ? I didnt make any deposit so far.
I already answered your query in another thread.
Originally posted by avanbuiten
Can you explain the difference between getting 4% cashback as a Silver status player, and then converting reward points to cash, but only being offerred a rate of 1%? Am I missing something? Does cashback refer to something else?
Does anyone know?
Don't forget you have access to all the VIP freerolls up to Silver which is also cashback when you make the cash places. There are plenty of these games in the Rewards tab.
Originally posted by 888Rep
Don't forget you have access to all the VIP freerolls up to Silver which is also cashback when you make the cash places. There are plenty of these games in the Rewards tab.
With respect, entry to freerolls is not the same as 'cashback' as it cannot be exchanged for cash.
I don't think the 4% can be based on an assumption that players make the money in a freeroll so I am still confused as to what this means.
Originally posted by avanbuiten
Originally posted by 888Rep
Don't forget you have access to all the VIP freerolls up to Silver which is also cashback when you make the cash places. There are plenty of these games in the Rewards tab.With respect, entry to freerolls is not the same as 'cashback' as it cannot be exchanged for cash.
I don't think the 4% can be based on an assumption that players make the money in a freeroll so I am still confused as to what this means.
The higher your status the more points you get so you need to also take that into account as your points have already been multiplied before you cash them out.
Read about it here,
http://www.888poker.com/poker-promotions/rewards/introduction/climb-the-statuses.htm
can your IT team finally fix the sounds for mac users? There all other sounds working, but not alert/notification sound. Its being requested like 1 year and still nothing ...
Originally posted by Paulis1992
can your IT team finally fix the sounds for mac users? There all other sounds working, but not alert/notification sound. Its being requested like 1 year and still nothing ...
This is till ongoing, I will update the forum if i have any news.
888Rep
why there is no traffic on nl10 and i cannot start new tables? What the hell is going on
Originally posted by Paulis1992
why there is no traffic on nl10 and i cannot start new tables? What the hell is going on
I have sent this over for you.
Thanks for letting us know.
Originally posted by Paulis1992
finally, thanks
This issue has been fixed.
Thanks
Good Day 888Rep,
I am sorry but it seems that 888 poker support just cannot read!
I recently received the standard request for documentary verification. I proceeded to get the documents notarized and submitted it using www.safe-cashier.com.
This morning I received the expected reply asking for some clarification.
Dear fanie,
>
> This is the Operations Team at 888poker and we are contacting you with
> regards to your account with username "Mineriva".
>
> Thank you for sending your documents.
>
> Fanie ,we have reviewed your account and can confirm your date of birth,
> names are different from what was registered on your 888poker account
> compared to the recent id sent; therefore we are requesting an explanation
> for this discrepancy?
>
> It is with regret that I inform your document submitted to verify your
> account of poor quality which makes them illegible for verification.
>
> Please understand that I am not trying to make this a difficult process
> for you but we are unable to progress unless we received the necessary
> documentation to complete the verification of your account.
>
> For this reason, I kindly ask that you resend clear copies of your Utility
> Bills ensuring all information printed is clearly visible. This will then
> eliminate the need to request further copies from you.
>
> We look forward to receiving the said documentations to complete the
> verification checks and expedite the process for you.
>
> Regards,
> Operations Team
> operations@cassava.net
I send the following responds which is self explanatory. (my address is modified here for obvious reasons)
Good Day, (sorry you did not put a name)
Thank you for your quick response.
"Fanie ,we have reviewed your account and can confirm your date of birth,
names are different from what was registered on your 888poker account
compared to the recent id sent; therefore we are requesting an explanation
for this discrepancy?"Yes I expected the problem with the name :-). My name "Official Names" are
Stephanus Petrus Markus Vorster but my "noemnaam" (the name my friends call
me) is Fanie. You can confirm this by looking at my, very old and now
deserted, blog where I confirmed this:
https://forums.pokerstrategy.com/forum/thread.php?threadid=175797 (You will
note that my user name there is also Mineriva which is the same)
I really dont know what the problem is with the date of birth. I was born
on 16 October 1969. I do not know what date of birth you have."It is with regret that I inform your document submitted to verify your
account of poor quality which makes them illegible for verification."
I am not sure but I read this that you want better or higher resolution
copies of the documents. I am in possession of the originals so I would be
happy to supply you with what ever you may require. Kindly just tell me
what you want and I will supply."Please understand that I am not trying to make this a difficult process
for you but we are unable to progress unless we received the necessary
documentation to complete the verification of your account."
I understand completely. I have been playing very long with you maybe I
should have been more proactive in verifying my ID some time ago."For this reason, I kindly ask that you resend clear copies of your Utility
Bills ensuring all information printed is clearly visible. This will then
eliminate the need to request further copies from you."
Kindly advise in which format and resolution you would need it and please
confirm that I can send it by email.Also note that the documents I supplied was my Utility Bill as well as my
E-toll (this relates to the motor vehicles registered in my name) account.
Those are the only accounts I receive from
my government that indicates my address. Should you require other documents
such as bank statements I can supply that also but it will not be notarized
alternatively you would have to give me some time to do so. Finally I wish
to point out that I suspect that my current address is different that the
one you have on file. I moved about 7 years ago and I am not sure whether I
ever changed the address. My current address you would have seen from my
Utility Bill is XX XXX XXXX, XXX. My previous address
was XX XXXX XXXX. I still own the old
property and I still receive a utility bill for that address but I no
longer live there. (In fact I can supply you with the bank statements for
the bonds on either of these properties even)In conclusion I would request that you tell me EXACTLY which documents you
would like and in what format. I will be happy to comply.regards
fanie
I just received a response which just simply shows that my explanation was not read:
Subject
Your Account With UsDiscussion Thread
Response Via Email 16/05/2015 04.11 PM
Dear Fanie,This is the Operations Team at 888poker and we are contacting you with regards to your account with username Mineriva.
Thank you for your recent explanation.
Fanie, your account has been restricted by our Department for security reasons. In order to have these restrictions lifted we request that you supply us with a notarized copy of the documents listed below:
- Notarized copy of your photo ID passport, identification card or your driver license;
- Notarized copy of a utility bill or bank statement, showing your name address as registered to your account.NOTE - Notarized is considered a certified document which is dated, signed and stamped by a Public Notary.
These documents can be sent to us by you uploading them through the following link;
www.safe-cashier.com
Please copy and paste the above address directly to your web browser. You will then be prompted to enter your username and password. Though your account is currently restricted you will be able to access the Verify Your ID option only. You will then be guided through a simple process to upload the requested documentation.
Once we have received and verified your documents all restrictions will be lifted from your account.
Regards,
Operation Team
operations@cassava.net
100139589
Please 888Rep just look at the documents I submitted and if you need something please feel free to tell me what you need.
Last night I was playing sngs and I got disconnected. I asked 888 for refund since my internet connection was fine. They told me that it wasn't their fault, their servers weren't down.
Now I have just read on the german forum that some german players was disconnected too around the same time. So why is your support lying to me?
Hey,
I'm really very unhappy that there is no nl20 sh snap.
i'm grinding, and after nl10 there is just nl30. its x3 zzzz.
a lot of nl10 players would like this.