I made all the steps 2 weeks ago for the free money bonus on Pokerstars. I received confirmation email from your team that my money are on their way, but i never get that money. Can you sort it out please, because i really want to enjoy playing with real money.
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6 replies
Hi Lyandi,
Unfortunately, members in the forums do not have access to account information.
I suggest that you create a customer support ticket Follow the link then click the 
beside "Open a new ticket"
Give them all the details you can, such as your PokerStars username, the date when you joined and so on.
All the best,
VS
Hi LEckert,
Welcome to PokerStrategy.com 
Originally posted by LEckert
Can players who make a game deposit for the first time participate?
Participate in what?
This is an old thread about perhaps a different topic.
I suggest that you start a new thread and ask a specific question, including some details such as what you want to participate in, what poker room it is on and so on.
All the best,
VS
Hi giovanebona and David8361
Welcome to PokerStrategy.com
So that you are aware, posting your username in this thread does nothing.
To see a list of the free money offers and how to take advantage of them, see https://www.pokerstrategy.com/free-money/
All the best,
VS