hi
They have refused:
Thank you for writing to us.
Unfortunately, your PokerStars account is not linked to pokerstrategy.com and therefore you are not eligible to receive any associated benefits with this site.
Please also note that we are unable to retroactively link your account to this site. In order to be tracked to a partner website that promotes PokerStars, you would have to have registered your account with PokerStars through one of the links or banners available on their website.
Moreover, it is not possible to close your existing account and allow you to open a new one in order to be tracked to the site you are interested in.
We hope that it does not deter you from playing at PokerStars. We have our own VIP Club with excellent rewards and our VIP store where you can spend Frequent Player Points (FPPs) on items such as poker books, poker accessories, electronic items, and many others. For more information about our VIP Club and VIP Store, please visit the PokerStars website:
http://www.pokerstars.com/vip/
Additionally, PokerStars gives you the best free poker promotions anywhere online, with exclusive special offers, regular deposit bonuses, freerolls and the chance to win a seat at major poker events like the World Series. You may wish to have a look at our current promotions located on our website at:
http://www.pokerstars.com/poker/promotions/
Please let us know if you have any other questions.
What did I do wrong? I offered a 3-5k deposit on the site.....