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[Closed] Absolute Poker cashout

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It's been a week now and ab just doesnt confirm my payout request and basically does nothing to contact me with any problems etc.
Anyone has successfully completed a cashout threw them?
Im not in the USA btw


19 replies
TonyRice
Joined: 30.01.2010

i had enough trouble cashing out at AP about a year glad i managed to get out when i did though GL


tokyoaces
Joined: 01.04.2009

Good luck. :f_cry:


MrMardyBum
Joined: 14.03.2009

Originally posted by tokyoaces
Good luck. :f_cry:

Yeah, I would rather have my money stuck at any site other than Absolute, they have been involved with way to many things that sparked bad press. But I wish you the best of luck getting your roll back and will keep my fingers crossed for you. As long as you promise not to bring it to Stars should you get it back ;)


amplifyd
Joined: 03.08.2009

sigh i have like 1k on UB too which is basically absolute.


Alficor1
Joined: 16.06.2010

I made a cashout from AP about 8 months ago.. i had some problems, but i contacted their support and then it went fast and i recieved my money.

I'd just contact support and tell them whats up.. you cant really expect them to write you first.


more than week and still no payout. :f_cry:


I did contact the support we'll see whats up
Thanks for the replies


Originally posted by vekatie
I did contact the support we'll see whats up
Thanks for the replies

I know what will they say. I contacted 4 times. They allways copy the same message saying.

"Sorry, black friday bla bla bla bla. We will do everything to process your payment."


TonyRice
Joined: 30.01.2010

just stay on support asking to speak to somebody who can give you more information they start off by saying theres nobody there who can give you that information bla bla but if you bitch at them for long enough about wanting to speak to customer support supervisors and consumer rights etc all that crap they get sick of you wasting their time and such you do eventually manage to get through to someone who will appease you a bit to shut you up.

Although with recent goings on im not sure it will make much if any difference but i hope you get things sorted


What about an email which says I'll sue them if they wont give me my money back?


Alficor1
Joined: 16.06.2010

How much u got there btw?


TonyRice
Joined: 30.01.2010

threatining to sue wont change a thing you agree to too much in the ts&cs when you sign up just stay calm on the live chat and try and get as much infos as you can


its not that much, Im no highroller, but I need the money
aight well ill try to catch them


Absolute payouts are limited to 250 $ and 1 cashout for 7 days.
first withdraw wich i requested on black friday night was canceled after week waiting.
New withdraw 240$ come after 5 days. Now will wait for next..


Here is what I managed to get from the second time I contacted their live support:

Payouts: Thank you for contacting us! My name is Paul. How may I help you?
Me: Hello. I have a question on my payout
Payouts: I will be more than happy to assist you
Me: The delay is in your responsibility until the payout is processed and after that it is on the banks will and you can not speed it up am I right?
Payouts: Recent legal developments in the United States have resulted in an extraordinary high volume of payout requests and inquiries, and are causing processing issues in general for us.
Payouts: We are currently working hard to resolve these issues and to return to normal service. Payouts are prioritized in the order they are received. Payouts: We apologize for any inconvenience.
Me: Can u tell how much should I expect to wait until my payout is processed? (it has already been more than a week)
Me: atleast just approx Payouts: We not not have a time frame for payout processing
Payouts: We are currently working hard to resolve these issues and once we have a resolution it will be notified
Me: but you guarantee that I will receive my money, don't you?
Payouts: We are currently working hard to resolve these issues and once we have a resolution it will be notified
Me: well that was already said. I just want a guarantee from the support that I wont loose my money
Payouts: That is all the information we have, once we have a resolution to this situation it will be notified
Me: So, correct me if Im wrong, You can not guarantee that Ill have my money back??
Payouts: We apologize for any inconvenience. Once we have a resolution to this situation it will be notified

I guess Ill have to kiss my money goodbye


TonyRice
Joined: 30.01.2010

lol ihate live chat.

Its not looking that good for you and your money but i hope you get it


Alficor1
Joined: 16.06.2010

Anybody wants to bet on when will op get the maney?


tokyoaces
Joined: 01.04.2009

Originally posted by Alficor1
Anybody wants to bet on when will op get the maney?

What money? There is no money.

Edit: Cereusly!


Originally posted by Alficor1
Anybody wants to bet on when will op get the maney?

I want.

I gues we say bye bye to money... hell...