[Closed] problem with friend

Hi Neshone,

I'm sorry but as it says in the response your friend received, PokerStrategy.com are not always able to advise you of the full detailed reason for failure of the ID check especially if it would inadvertently give away the security measures it undertakes.

PokerStrategy as you will no doubt appreciate, have to take a few simple security measures to ensure that the free starting capital offer is not abused or taken advantage of and that members only claim it once for example. There are however many different reasons why someone could fail.

Finally to protect the privacy of members (data protection legislation) the support team would only be able to deal with the person themselves and are unable to provide any details to anyone else, even the person who referred them.

I'm sorry that we cannot help you any further on this particular case.

Best regards,

Bart

Same thing happened to my friends. I referred a couple of people before and i never had that problem. My friends followed the whole procedure and sent their ID photos and they received the same message. Seems to me it's kind of fishy that this happened during the reffer a friend promotion. Maybe pokerstrategy got more reffered friends then they could handle. Anyway i think it's bs and im pretty upset about it but like they said there's nothing to be done

Sorry to hear that Kula7, but I can assure you that there is absolutely no hidden agenda or quota in place here.

Every application is treated individually and has the same opportunities subject only to passing the quiz and meeting the ID requirements. PokerStrategy.com have already sent out well in excess of a million free $50 and continues to do in large volumes.

The free $50 is however just a very small part of the benefits that membership here brings. Lots of our members have used the educational material, free live coaching & Community support to make a success of poker with and in some cases without the initial free starting capital.

Best regards,

Bart