Hello!
I am writing this topic because i need help, even the slightest assistance.
Almost a year has passed since my PokerStars account has been frozen.
I am forbidden ever to play at PokerStars, but I can not live without this room, even now, when Full Tilt Poker closed.
It was all because we were playing with friends along with some sng with buyinu $ 1.40, it now came, that we sometimes return chips, even then I had a better hand. I certainly had not read the rules and even imagine that it can get a Ban on PokerStars. Although it was only a couple of times, and I think that it is not fair for the players to do that.
And here is last letter from PokerStars!
Hello Shumis1988,
An extensive review of your play with all cards exposed
ultimately led to the conclusion that you were in contravention
of our Tournament Rules and in material breach of our Terms of
Service.
We do not take such action lightly and any such decision is
reviewed by a board of specialists who, after looking at the
evidence, agreed that such action was necessary and appropriate.
The integrity of our site is our primary concern and it is
regrettable that such action is necessary. PokerStars takes
security very seriously, and will do everything it can to protect
the integrity of its games.
The full set of card room rules is available on our website at:
http://www.pokerstars.com/poker/room/policies
Card Room Rule #13 states that "In the event that PokerStars
deems that a User has engaged or attempted to engage in unfair
play, including without limitation, engaging in any of the
activities set forth above or any other game manipulation,
PokerStars shall be entitled to take such action as it sees fit,
as described in our Terms of Service."
Our Terms Of Service are available on our website at:
http://www.pokerstars.com/poker/room/tos
Section 5.4 of our Terms Of Service states that "PokerStars shall
have the right to terminate a User's account if a User engages or
attempts to engage in any such activity, regardless of the
outcome of such attempt."
Do not attempt to open another account or play with someone
else's account. Any account you use is subject to being closed
without warning, and the funds therein seized to compensate the
victims of illicit activity on PokerStars.
You are no longer welcome to play on PokerStars.
Regards,
Lawrence
PokerStars Support Team
Could you help me? Any help would be helpful to me or something a little advice, that really I could somehow help and sorry for my bad language.
Yours sincerely,
Shumis1988
