When I want to see/review all imported hands after session it doesn't work because looks like HEM doesn't import hands. I press check buton but imported hands doesn't shows at the HEM2. So i need to restart HEM2 after session to see imported hands because just that way I can find imported hands... Maybe someone had the same problem and can help me ? Thanks !
Are you viewing the hands under a player alias or a real screen name?
Please try with a real screen name.
Did you already update to build 5680?
I'm viewing the hands under a real name. So the problem is that when I'm playing my session and I want quickly refresh HEM2 and see imported hands it shows than there aren't new hands imported but when I relaunch/restart HEM2 after my session all played hands are in HEM2... Maybe more help and advices
P.S I'm using 5680 P.P.S To me it looks like refresh buton not working when I'm playing and when I relaunch/restart HEM2 imported hands automatically is there... Mmm...
Did you adjust the hand history times under hand importing -> Site time adjustments?
Looks like not... Site Time Adjustments -> should I press there Auto Detect buton or what ? Under all poker rooms there are 0. Something wrong ?
Yes, please try the auto-detect.
For me in CET timezone its 6 for Stars and Party and 1 for Ipoker for example
Same problem...
Maybe I should wait for new updates and then everything will be ok
What is your setting for settings -> general -> autorefresh?
Can you change it?
Is it only the session tab which doesn't update or the reports too?
Autorefresh is on. Reports doesn't update too. HEM2 shows than hands are imported but when I press refresh buton looks like there aren't new hands update so I need to restart/relaunch HEM2 and than all hands are there.
Just to make sure: can you create a new database and run a test with this database?
I tried with new database but it's the same... But I found two new things :
When I changing databases from one to another I don't need to restart/relaunch HEM2 because then I can see imported hands, the same is when I'm changing player. So really looks like that refresh buton not working for me...
Odd, lets wait for the next HM2 update and if its not fixed then we need to take a deeper look into it.