HEM2: why aren't you listening to us?

Answer to your first question, are you using the refresh button that's on the top bar to right? I press it, it updates and I get the graph I want.

Thanks, question 1 solved ♦

Yesterday I downgraded to HEM1.

Is the additional heavy lag while playing, and the tendency not to use HEM features due to lag involved, really worth a few additional "vsHero" stats.

Not anymore. Downgrading back to HEM1 was like a breath of fresh air.

Please try 6088: http://forums.holdemmanager.com/hm2-releases/138521-holdem-manager-2-0-0-6088-official-release-30-day-trial.html

You can post feedback in our forums: http://forums.holdemmanager.com/feature-requests-feedback/
or send us a mail to hm2support@holdemmanager.com

Why has it not updated automatically?
I am still using 5965 and when I press "check for updates" I am being told that I'm running the latest version already.

I got the automatic update to 6088 yesterday.

Mine is just simply not updating. Not on its own, not even when I press the "check for updates" button. What is wrong with that?

HM2 is a piece of $120 garbage. Crashes non stop. Unbelievable.

try to download and install it manually from the link i posted above.

@Broke: which build are you using. Which site and gametype? Where do you experience the crashes? Did you ever send us log files to analyze it?
Which type of computer and operating system?

#2 = Settings > General Settings > Auto Refresh [Off]

Maybe that will help you out? Not sure if it works though

Originally posted by netsrak
try to download and install it manually from the link i posted above.

@Broke: which build are you using. Which site and gametype? Where do you experience the crashes? Did you ever send us log files to analyze it?
Which type of computer and operating system?

Yeah but support is bad. they are probably bombed with e-mails of crashes and performance issues. I wrote everythink i can, sent log file with it and they respond to me like i am retard..i could have made that answer in 10 seconds. just sayin no use of contacting them just need to wait for more updates.
But what can they doo if they know themselfes that HEM2 eats twice CPU and RAM as HEM1 did and its overall slower and have random crashes. They can and they will step by step work on it maybe after 2 months it will be better.

It worked manually thanks. But I didn't find the setup in your link though.

Originally posted by Zemnieks11

(...)

But what can they doo if they know themselfes that HEM2 eats twice CPU and RAM as HEM1 did and its overall slower and have random crashes. They can and they will step by step work on it maybe after 2 months it will be better.

twice the RAM? in my case (about 1.6 million hands in db) it's about 10 times as much, yes thats right, 10 times! have over 1mln hands on 888, which hem 2 needs to load into RAM, so it uses 1GB RAM before it even starts a HUD... why? u ask. dunno...

had to move back to hem 1 coz hem 2 is utter shaayt

oh, i'm sorry, how silly of me to think 3.4 ghz dualcore would do the job
over 100k hands missing in hem 2 after import from hem 1. no i do not have original hh files, and 888 is not going to mail me over 1mln hands...
screen saver sets in before HUD appears, i could live with that, if hem 2 wudn't crash so often...
sure, just crash, again, and again, and again, why not? crash some more, i dont care, its just a hud, i dont need stats, i can play blind, why dont i just randomly press raise and fold, if hem2 doesnt seem to care, why shud i?...
oh, so i cant disable font shadow in transparent hud, ok whatever

i'm just gonna wait a few months and hope most bugs will be fixed by then. the only thing i can do in the meantime is buy new computer with 2 solid state hdd's (sata3) in RAID 0 configuration and quad core cpu

why am i whining, i have ok software, its called hem 1, its not perfect, but it does the job (a whole lot better and faster)

cherish the love

You could try posting some log files of the crashes to help them find the possible solutions. Other than that it does not seem to too good a situation for you to be in.

I must say, however, that despite HEM2 really using a lot of energy it is not something my computer couldn't handle. And it is a very cheap laptop, you see. Maybe you have some hardware issues?

Originally posted by BrokesoBroke
HM2 is a piece of $120 garbage. Crashes non stop. Unbelievable.

I have been using it long before release. I haven't crashed once since two weeks before the official release.

Contrary to popular belief, your system settings, and background processes have a lot to do with program stability, and you would be a lil'bit deluded not to think that Database systems have their own problems.