Cashed out 1000 euros on pokerstars (main currency)
And I only received 971 euros on my skrill (also euros)
So for this crap I had t pay 29 euros fee? Are you fucking joking me?
Notifications
Clear all
Skrill (Moneybookers)
11
Posts
6
Users
0
Reactions
4,289
Views
10 replies
strange, when i cashout stars to mb i receive the same amount.... but when i cashout mb-->bank i have like 15$fee
I just received some money from a staker and it looks like I gotten about 3% less! The transfer fee of 0.50 he paid already.
Cash out from mb to bank cost me 1.80euro, at least they say so....
Fuck this skrill bullshit, moving to neteller asap.
Is your MB in euros or dollars? And Stars? If not, it might be the currency exhance rates.
MB is in euros. Stars I have both currencies on stars but my main one is EURO and when I cashed out I wrote exactly 1000 euros.
Isnt it because stars main currency is dollar and they convert the euro to dollar when u cashout?
Originally posted by Heffron89
Isnt it because stars main currency is dollar and they convert the euro to dollar when u cashout?
possibly, maybe in order to cashout euros stars transfers it to $ and then ships it? seems strange though, Ive allways recieved the exact number of $ as I withdrew
Oh also stars reserves the right to retroactively charge commision on exchanges within the software if its clear you were not exchanging the money in order to play poker in a different currency (in which case they waive the exchange fee).
Maybe that happened to you if you changed a bunch of $ to euro right before withdrawing?
Originally posted by Jan217
Oh also stars reserves the right to retroactively charge commision on exchanges within the software if its clear you were not exchanging the money in order to play poker in a different currency (in which case they waive the exchange fee).Maybe that happened to you if you changed a bunch of $ to euro right before withdrawing?
This is very possible.
Maybe its worthwhile send support@pokerstars.com an email to find out 
Regards,
Gary
Thank you for writing.
These cashouts were sent to your SKRILL account from PokerStars as USD and it seems that a conversion took place within your SKRILL account from USD to EURO where SKRILL has charged you a fee.
Because your most recent SKRILL deposit was in USD ($20.00 deposit on 6/28/2012) $20.00 USD "roll back" and the $1,232.41 USD "overcredit" both could only be made in USD. So, these funds hit your SKRILL account as USD and then SKRILL appears to have converted them to EURO and charged you a fee in the process.
If you make your next deposit via SKRILL in EURO, then your cashouts will automatically be in EURO also.
I hope this has made the situation clearer. If you have any further questions, please let us know.
Regards,
---
Sux obv, this shit costed me 2BI 
