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Pokerstars Cashier Problem

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I am planning to deposit cash on Stars so I can play some HU and take advantage of a reload bonus. I know the code but there doesn't seem to be any option to enter a promo code in the cashier.

Is there a special box to enter the code? (I play on 888 so haven't used the Stars cashier before)

EDIT: added screenshot


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5 replies
metza
Joined: 28.01.2012

It seems to be missing there, its usually below the "Charge Amount" box.


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navystars
Joined: 18.02.2012

I just looked in the cashier right now, it is normally right under charge amount and do not see it. Under any payment option for that matter


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UPAY4DINNER
Joined: 28.09.2009

Hi guys,

I've moved your thread to the relevant board.

From previous experiences if you have withdrawn whilst a promotion is running you will not be allowed to enter a promotion code.

If you contact PokerStars support they will be able to clarify this for you.

Let us know how you get on then BObamaJr.

Kind regards,
Gary


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That makes sense - I did withdraw during the 600 initial deposit bonus period.

Thanks for your help Gary.


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UPAY4DINNER
Joined: 28.09.2009

Originally posted by BObamaJr
That makes sense - I did withdraw during the 600 initial deposit bonus period.

Thanks for your help Gary.

Sounds like this is the case so, sorry for the bad news :(


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