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HEM 2 hand import problem

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lood88
Joined: 26.09.2010

Hello,

I'm having a problem importing hands from PartyPoker's FastFwd poker.

It works normally for half a hour or so, then it stops auto importing hands.
I try to import it manually, select the whole session folder but it trows me an error, tried one file at the time but I get the same thing.

"Files imported: 6 of 6
Hands imported: 0
...
Import errors: 703"

Anybody knows how to fix this or atleast how to import these hands?


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5 replies
netsrak
Joined: 11.03.2006

I'm not sure if this is a HEM problem as Party has problems with the handhistories too.

But lets try to figure it out.
Which HEM version are you using?
Can you try to create a new database and import the hands into this database?


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lood88
Joined: 26.09.2010

I read that PP has loads of problems with hand histories. Naturally, when software "forgets" to save hand history, it can't be imported. But this time, I can open hh, see the hands but when I try to import it just fails.

My version: 2.0.0.7318

I'm sorry, I don't know how to do this :(


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lood88
Joined: 26.09.2010

OK, managed to create new database, tried to import but same thing happened.


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netsrak
Joined: 11.03.2006

Please change your windows regional settings to english (USA) and try again.
If that fails too we need to look into the hands.
Mail the files with link to this thread to hm2support@holdemmanager.com


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lood88
Joined: 26.09.2010

Didn't work. Sent mail with hand history as you told me, thank you.


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