Skip to forum
Notifications
Clear all

Preffered Seat Option isn't working

23 Posts
9 Users
0 Reactions
7,496 Views
ThePuppetmaster
Joined: 27.10.2010

Hello,

I've seen that more people seem to have that problem, but I haven't seen a good Thread about that one yet...

Since the update today, the preffered seating option isn't working anymore. I'm playing at Pokerstars.
When I click on "observe table" and watch a random SnG, every HUD is at the right place. However, if I play my a SnG by myself, it doesn't work anymore, so every HUD is at the wrong place. This problem occurs because Stars always seats me at Seat Number 5, however, HM2 doesn't seem to recognize that. Obvious I changed the my "preffered seat number" at HM2 to Number 5 for 9max table, however, there's no "apply" button, only close. If i change my preffered seat number, click on "close" and go back to site settings, it didn't keep the changes, but shows "none" for preffered seat number again.

I've tried to restart HM2 and Pokerstrs, I also tried to change it before I sit down at a table and I tried to change it while I'm sitting at a table. Nothing works...

Please help me, I need to grind _cry:


Reply
Quote
22 replies
netsrak
Joined: 11.03.2006

In the latest release HM2 reads your Stars seating configuration from the user.ini file. It looks like it reads the wrong file (may be you have 2 Stars Clients installed? or something like that?) or it can't find the file.
It should be under c:\users\yourname\appdata\local\pokerstars...

For further infos you can open the log file c:\users\yourname\appdata\roaming\holdemmanager\log.txt with a text editor like notepad and look for lines about stars seating.


Reply
Quote
Svinhugg
Joined: 20.08.2013

The latest update made a complete mess. My hud moves around. Perticularily irritating when playing Zoom when I have to reposition the HUD every hand I need the HUD.

Thats propably good advices from "netsrak" but I don´t have the time to mess with such stuff right now.


Reply
Quote
netsrak
Joined: 11.03.2006

You just need to reconfigure your Stars preferred seating like this:


Reply
Quote
Wohmfg
Joined: 12.11.2009

My HUD moves every hand, even tho I try and set it to my preferred seat in HEM2 every hand. I've configured my PokerStars settings as described by you.

My user.ini file is there. It seems to correctly describe my preferred seating settings.

Help?


Reply
Quote
Wohmfg
Joined: 12.11.2009

I found this in my log file:

17:15:03.246 [Main:1 - StarsSettings.ReadSettingsWhenNecessary] [General] Preferred Seating: Can't find Stars seat list line.
17:15:03.246 [Main:1 - ConfigurationService.autoDetectClientSeating] [General] Preferred Seating: Found.
17:15:03.246 [Main:1 - ConfigurationService.autoDetectClientSeating] [General] Preferred Seating -> Stars config: HU="-1" max6="-1" max9="-1" max10="-1" max4="-1" max8="-1" />

I like seat 4 in 9-max PokerStars if that's useful information.


Reply
Quote
Svinhugg
Joined: 20.08.2013

Originally posted by netsrak
You just need to reconfigure your Stars preferred seating like this:

This at least stopped the HUD from running around the table. Now it´s just stuck four positions away. And it is impossible to change in the site setup. Or its possible to change but the change don´t take effect and when I go in to site setup again it has returned to 4 places away.


Reply
Quote
Padelbro
Joined: 21.01.2010

Yeah, this is very annoying, hopefully get fixed asap. Otherwise I will just follow the advice from other forum, install older version of HEM that actually works.


Reply
Quote
netsrak
Joined: 11.03.2006
Padelbro
Joined: 21.01.2010

Thanks, I will see into this later, hopefully it helps to fix it.


Reply
Quote
20Shocker88
Joined: 21.02.2011

Originally posted by Svinhugg

Originally posted by netsrak
You just need to reconfigure your Stars preferred seating like this:

This at least stopped the HUD from running around the table. Now it´s just stuck four positions away. And it is impossible to change in the site setup. Or its possible to change but the change don´t take effect and when I go in to site setup again it has returned to 4 places away.

Also this problem the hud is at the wrong place tried the stuff from hm2 forums also.
Another info part the place where the user.ini should be, doesnt excist on my desktop and i am running windows 7.

Edit: Found the folder this time :P
It was hidden and wasnt showing up because of it.
ill try deleting user.ini now and see if that fixes it.
Since i dont see multiple pokerstars folders there.


Reply
Quote
Berzerekki
Joined: 21.12.2012

I have the same problem.. Any solution yet??


Reply
Quote
Svinhugg
Joined: 20.08.2013

When I use the site setup in HM2 to change may preferred seat it doesnt seem to take any effect at all. Shouldnt there be some sort of apply-button or something?


Reply
Quote
Padelbro
Joined: 21.01.2010

Originally posted by SeagalSteven
Thanks, I will see into this later, hopefully it helps to fix it.

Deleted the user.ini from the site I play on, +configurated those seating preferences, rebooted HEM and it worked! Little break, and its all messed up again. Just going back to older HEM-version, if I can find it somewhere.


Reply
Quote
kauris84
Joined: 28.03.2010

Another way. That's the problem remains the updates, numbers 7991 and 7995. I downloaded the 7990 version of the HUD and on the table at the right place. This may be done just googled the HM2 and the numbers after, it should be directed to the HM2 website where you can then download the old version of the update.

And..sry my bad english


Reply
Quote
netsrak
Joined: 11.03.2006

Originally posted by Berzerekki
I have the same problem.. Any solution yet??

The solution is in the thread i posted above: http://forums.holdemmanager.com/general-support/474402-pokerstars-preferred-seating-hud-placement-issues-v7995.html

Here is a link to the 7990 build: http://www.holdemmanager.com/Downloads/7990_Hm2AutoUpdate.exe

@Svinhugg: please configure the preferred seating in the Stars client first. HM2 should read it from there.


Reply
Quote
Wohmfg
Joined: 12.11.2009

I've followed all the instructions in the threads and it's still not solved.

Any idea when this will be fixed?


Reply
Quote
netsrak
Joined: 11.03.2006

It is not a bug we can fix although we are working on some improvements.

Check your program folders for different pokerstars installations and user.ini files and check your ..\appdata\local folders for different pokerstars configurations and user.ini files.
If you are using only one stars client only one of the user.ini files should be valid (the one with the latest date/time), delete all others.
And please switch off auto-center in the Stars client and use preferred seating instead.


Reply
Quote
Wohmfg
Joined: 12.11.2009

Thanks, done all that already, followed all instructions in the other threads linked as well.


Reply
Quote
netsrak
Joined: 11.03.2006

And its still not working?
What exactly is your problem?
Which gametype are you playing on which Stars site?


Reply
Quote