is "poker@netbet.com" their support email ? i wrote them emails asking 100k depositor freeroll stuff and cash machine progress.
got no any reply 
why their client online support ALWAYS unavailable?
i tried asking their "web live chat agaent" about cash machine progress.
she said i got no such bonus, why's that? i got 60 usd in my account which got from cash machine.
and i earn some points on netbet this month.
what are the terms of cash machine? how many points to clear "10" , or "20" usd?
withdrawal before clearing bonuses will make bonuses gone? if yes, why 60 usd still in my account?
