cant open 888 client atm keep showing being upgraded
Notifications
Clear all
18 replies
Originally posted by MacLin958
cant open 888 client atm keep showing being upgraded
Try to reinstall the client and hopefully that should sort it for you but make sure to save your notes first.
888Rep
Hi!
Loged in to 888 poker client and it did an update! After that any button i press in the lobby header like my profile,cashier, get started, settings and so on the client freezing and it has to be shut down? This also happends when i press a tournament i want to register to! Only get a black window opening and everything freezes and has to be shut down? Have uninstalled and installed again but its still the same.
And how on earth can i get in contact with a real live person on support to help me out?
Please help
ubbster
Originally posted by ubbster
Hi!Loged in to 888 poker client and it did an update! After that any button i press in the lobby header like my profile,cashier, get started, settings and so on the client freezing and it has to be shut down? This also happends when i press a tournament i want to register to! Only get a black window opening and everything freezes and has to be shut down? Have uninstalled and installed again but its still the same.
And how on earth can i get in contact with a real live person on support to help me out?Please help
ubbster
Can you give me your poker user name please?
Thanks, support will contact you regarding your issue.
Originally posted by 888Rep
Thanks, support will contact you regarding your issue.
Hi again!
The last time this hapend that the client freezes and i have to shut it down it started working after i reported it here!!
And that was before someone contacted me from 888 support.
Now this is hapening again :f_frown:. I log in and as soon as i press anything in the lobby it freezes and dosent respond and has to be shut down:f_mad:!
Worked fine at lunch time but now this again:f_rolleyes:
Regards
Ubbster
Originally posted by microstraddler
Sounds like a software issue to me. I believe you should see some errors in the applications log.
Provide a copy of the error message and I might be able to help.Cheers!
Hi!
Is this what you was asking for??
- <Event xmlns=" http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Hang" />
<EventID Qualifiers="0">1002</EventID>
<Level>2</Level>
<Task>101</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-01-10T16:22:07.781616400Z" />
<EventRecordID>12458</EventRecordID>
<Channel>Application</Channel>
<Computer>AsusPoker</Computer>
<Security />
</System>
- <EventData>
<Data>poker.exe</Data>
<Data>1.22.0.28</Data>
<Data>9fc</Data>
<Data>01d26b5d98135948</Data>
<Data>13</Data>
<Data>C:\Program Files (x86)\PacificPoker\bin\poker.exe</Data>
<Data>e912b354-d750-11e6-82bf-382c4a74f29f</Data>
<Data />
<Data />
<Binary>430072006F00730073002D0074006800720065006100640000000000</Binary>
</EventData>
</Event>
Regards
Ubbster
Yes, that is what I was looking for.
Unfortunately, it is a pretty generic message and I cant extract any valuable information from that.
If there are any other applications generating errors in the same time-period, that might give you a hint what is causing this.
But a few things to try:
Update drivers. (Windows update, 3rd-party graphic drivers and such.)
Disable Anti-Virus/Firewall.
A VPN can probably cause issues as well.(?)
If you have any databases(PT4 or HE2?) running, stop them and try to re-create.
Another thing to try, but at your own risk.
Uninstall client, remove local files and then install client again.
local files: "C:\Users\username\Documents\888poker"
Make sure to save a backup before you remove. You can just copy the folder to your desktop.
The important things there are HH, notes and other personalized settings.
But I am NOT 100%, which is why this is at your own risk. 
I should also point out that I am NOT associated with 888 in any way.
Cheers!
Hi, I would try to update flush player to the newest version. If you don't have the newest version of flush player, poker 888 will work buggy and will not notify you that you don't have a proper version.
Originally posted by microstraddler
Yes, that is what I was looking for.
Unfortunately, it is a pretty generic message and I cant extract any valuable information from that.If there are any other applications generating errors in the same time-period, that might give you a hint what is causing this.
But a few things to try:
Update drivers. (Windows update, 3rd-party graphic drivers and such.)
Disable Anti-Virus/Firewall.
A VPN can probably cause issues as well.(?)
If you have any databases(PT4 or HE2?) running, stop them and try to re-create.Another thing to try, but at your own risk.
Uninstall client, remove local files and then install client again.
local files: "C:\Users\username\Documents\888poker"Make sure to save a backup before you remove. You can just copy the folder to your desktop.
The important things there are HH, notes and other personalized settings.
But I am NOT 100%, which is why this is at your own risk.I should also point out that I am NOT associated with 888 in any way.
Cheers!
Hi again!
Thank you for trying to help me!
But i have tried everything you sugested and no help:f_cry:
The thing is that it worked earlier today without any problems. And in the afternoon when i logged in this started again:f_frown:
I havent changed anything on the cp and no updates are available or installed so i just dont understand! Must be something on 888 pokers end that is not working!
Dont know what was wrong the last time this hapend but after the contact here with the 888 rep it was fixed!
Originally posted by GingerKid
Hi, I would try to update flush player to the newest version. If you don't have the newest version of flush player, poker 888 will work buggy and will not notify you that you don't have a proper version.
Hi!
I did update to the latest version of flash player but it didnt help:f_cry:
No problem, just too bad I was not able to be of more assistance.
Have you tried Safe-Mode?
"If a problem doesn't reappear when you start in safe mode, you can eliminate the default settings and basic device drivers and services as possible causes."
If possible, try a different computer or a phone/tablet.
Then you should know if the issue is on your computer or your account.
Cheers!
Originally posted by microstraddler
No problem, just too bad I was not able to be of more assistance.Have you tried Safe-Mode?
"If a problem doesn't reappear when you start in safe mode, you can eliminate the default settings and basic device drivers and services as possible causes."If possible, try a different computer or a phone/tablet.
Then you should know if the issue is on your computer or your account.
Cheers!
HI!
Uninstalled the client and deleted everything regarding 888 on my computer! I then made a clean new install from 888 poker site again and it started working as it should. Played a tournament last night without any problem and was happy! After that i closed 888 poker down and wanted to log in again to make sure it was now working. And the fu****g problem is back:f_cry:
As soon as i press any button in the lobby header or press a tournament to register it freezes and it dosent respond and has to be shut down:f_mad:
What the hell can be wrong here:f_o:
Still sounds like an issue with your machine, to me.
The minimum recommended specifications for the download version are:
For PC:
OS - Windows XP SP2
CPU - Pentium 1.8 GHz (or AMD equivalent)
RAM - 760 Mb
HD - 50Mb available
No other error messages at the same time as 888?
Any other issues with your computer? Other applications crashing?
Using more RAM/CPU than expected or any unknown processes running?
Cheers!
Hi, one noob question. Is HUD (of pokertracker4 or hm2) allowed in 888 poker in snap games? I can't get it to work and as I was reading in pt4 forums, it is not working on 888. So I wanted to check it.
Originally posted by GingerKid
For PC:
OS - Windows XP SP2
CPU - Pentium 1.8 GHz (or AMD equivalent)
RAM - 760 Mb
HD - 50Mb available
Hi as i assumed you have a problem with your flush player. You have installed the newest version, but poker 888 client is going to work properly if your computer has enough available RAM. You would probably have similar problem with ipoker client which is also based on flush.