Is there a way on this site through its software to see how I am being billed? To look up my account details and unhook my credit card?
I wanted to subscribe for one month only
I have sent in two customer tickets with no response
Thank you
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3 replies
Hi magicpig,
Did you check the box for automatically renewing your points package when you ordered it? (as shown in pic below)
If you don't remember, our customer support team will look this up for you and cancel your order. They usually reply to tickets very quickly but I wouldn't expect to get a reply today because it is already after business hours.
Regards,
la55i
I only get automated responses.
Please do not renew my paid membership that ends on the 17th
As I see no way to look this up on the site and do not get a response on this..
PLEASE acknowledge on this thread via reply to this post that I will not be billed.
