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Problem with reciving free poker money.

19 Posts
10 Users
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Hello comunity,

As i said in Thread name, I have a problem with reciving free money on Poker888 site.
Can you please note me where it stuck so we can work on it.

By the way, your poker tutorials are realy good. Doing very good buisiness here.

Kind regards, Ciko420


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18 replies
Moderator
SDK1987
Joined: 12.11.2008

Hello Ciko420

Welcome on the PokerStrategy forum :welcome:

It looks like everyone has missed this thread so far :sorry:

I recommend sending a ticket to our customer service if you made your account with our instructions.

Hopefully helps this a little bit and if you have more questions don’t hesitate to ask them.

Best regards,
SDK1987


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LisaWilson
Joined: 09.01.2017

I agree with you. Try to contact the customer support team and clarify with them and make sure that from the next time you play only on those casinos, which are recommended by your friends or your close ones. I also come up with the same issue and I also contact the support and I received my wages after 3 weeks. It was harassing but at the end I got my wages.


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Dhessyara
Joined: 11.05.2017

same with me


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MKaloyan
Joined: 18.05.2013

same here


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Head Admin
Marta
Joined: 06.12.2010

MKaloyan & Dhessyara hey!

Have you given us your 888poker username? You can enter it here.


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MKaloyan
Joined: 18.05.2013

No i gave you my Pokerstars ID and my skrill id


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MKaloyan
Joined: 18.05.2013

Can you please tell me what should i do ?


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Head Admin
Marta
Joined: 06.12.2010

Originally posted by MKaloyan
Can you please tell me what should i do ?

You have received a message from our support. Unfortunately, your Skrill account is probably linked to another affiliate or you haven't been inactive long enough to be eligible for the re-tagging.

There seems to be a similar problem with your PokerStars account (which also looks untracked). Make sure you gave us the correct ID/username.

If you have any questions, or if you want to double check, please write to our support.


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Kuroje11
Joined: 22.06.2017

helooo, I also have the problem of getting free poker money at the william hill room, what am I to do? and i recive this e-mail: Your username doesn't exist
Hi Kuroje11, We could not transfer your free poker money to your William Hill account because the William Hill username you entered on our website is incorrect.
Please enter your correct William Hill username in our registration instructions and we'll try to transfer the money again


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Lazza61
Joined: 23.03.2011

Hey Kuroje11,

Welcome to PokerStrategy.com :welcome:

Did you enter your account name (The name you normally login with) or your poker nickname (The name that is displayed at the tables)?

Regards

Laz


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Kuroje11
Joined: 22.06.2017

it's same user is kuroje11 and nick on tables is kuroje11


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Lazza61
Joined: 23.03.2011

Hey Kuroje11,

If you have entered your username correctly on this page, then the best thing to do would be to open a ticket with our customer support team.

Just scroll to the bottom of the page (after clicking the link above) and click the + sign next to "Open a new ticket'.

Keep us updated

Laz


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Kuroje11
Joined: 22.06.2017

i'll try, tnx lazo :)


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Kuroje11
Joined: 22.06.2017

I sent a ticket and again nothing, they replied that the bonus was sent and I would get it through 48h but here it was already over 60h and I did not get anything


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Kuroje11
Joined: 22.06.2017

what now?


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Dhessyara
Joined: 11.05.2017

Gw yang pea apa emang yg gw baca ini membingungkan ya?


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