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Tracking PS account

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SuperChompa
Joined: 26.07.2016

Hi
I have an account on stars username is: ElGabatx
I have enabled information sharing, please can you check if it is tracked correctly. Can I opt for a free money offer?
Thanks


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11 replies
la55i
Joined: 27.01.2013

Hey SuperChompa,

If you click the down arrow next to your PokerStrategy username (top right corner) and go to Profile Settings -> you should see this text next to PokerStars:

Your account has been correctly tracked and you will receive StrategyPoints for your play

And ofc you should get SPs if you play there. You can check it here: https://www.pokerstrategy.com/home/strategypoints/

Did this help? If not, I would suggest opening a ticket with our customer support team. Just scroll to the bottom of the page (after clicking the link above) and click the + sign next to "Open a new ticket'.

Regards,
la55i


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SuperChompa
Joined: 26.07.2016

Cool ! thanks :)
Let's see if the points arrive then


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Moderator
SDK1987
Joined: 12.11.2008

Is everything working fine for you on the moment for you?

Cheers,
SDK1987


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SuperChompa
Joined: 26.07.2016

I didn't received points for the stars account but it is no problem since I play more on ipoker lately.
Thanks


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tilerman1
Joined: 05.07.2009

dont blame you,you know ps is rigged?


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SuperChompa
Joined: 26.07.2016

Lol yeah I know... but so is ipoker xD


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SDK1987
Joined: 12.11.2008

That’s annoying. Do you have send a ticket to our customer service already?


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SuperChompa
Joined: 26.07.2016

no not yet


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SDK1987
Joined: 12.11.2008

Hopefully you did it now. Otherwise it’s tough to know what went wrong.


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SuperChompa
Joined: 26.07.2016

yep I created one yesterday :)


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Moderator
SDK1987
Joined: 12.11.2008

That’s good to know. Is everything working now for you?


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